Ticket Seller

Essential Duties and Responsibilities

Include the following

• Process single ticket sales at the box office and assist with group sales when requested.
• Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
• Exchange tickets and process tax credits for box office patrons.
• Balance all applicable transactions for the date of service and complete all necessary reports before departure.
• Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
• Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
• Maintain a daily audit of all ticketed events.
• May perform other duties as assigned.

Supervisory Responsibilities

• Not applicable.

Qualifications

• Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.
• Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Organize and prioritize work from event overviews and task lists to meet deadlines.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain a client service oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

Education and/or Experience

• High School diploma or GED.
• One to three months related experience and/or training; or an equivalent combination of education and experience.

Skills and Abilities

• Work in a fast paced environment.
• Work independently, exercising judgement and initiative.
• Remain flexible and adjust to situations as they occur.

Computer Skills

• Operate computerized ticketing system and standard office equipment.

Other Qualifications

• One Year cash handling experience is preferred.
• Must be at least 18 years old.
• This position will require the applicant to pass a background check and credit.

Physical Demands

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.