Total Rewards Billing & Audit Specialist

About the role

The Total Reward s Billing & Audit Specialist is responsible for supporting the financial accuracy, data integrity, and operational controls of RaceTrac's Total Rewards programs. This role oversees vendor billing and reconciliations, retirement plan funding activities, and recurring audits across HRIS, payroll, and vendor systems to identify and resolve discrepancies.

The Billing & Audit Specialist partners across Benefits, Compensation, Leave Administration, Payroll, Finance, HRIS, and external vendors to support accurate payments, data, reporting, and audit readiness.

What You'll Do

• Oversees billing and reconciliation for Total Rewards vendors, including validating invoices against eligibility, enrollment, plan rates, and other supporting data; researches discrepancies and coordinates corrections, credits, or refunds as needed.
• Supports timely and accurate 401(k) funding, including employee deferrals, employer contributions, loan repayments, and other applicable transactions; reconciles payroll and HRIS data against recordkeeper activity and resolves discrepancies.
• Performs recurring audits across HRIS, payroll, benefit administration, retirement, and vendor systems to validate eligibility, enrollment, deductions, contributions, and other Total Rewards data.
• Monitors Total Rewards vendor and system data exchanges and integrations, reviews file results and control totals, and researches rejected records, file failures, and data discrepancies through resolution.
• Identifies trends, recurring discrepancies, and control gaps; researches root causes and recommends process or control improvements to reduce errors and strengthen data integrity.
• Maintains billing reconciliations, audit documentation, funding records, controls, and other supporting documentation to ensure accuracy and audit readiness; supports compliance audits, testing, and requests for documentation as needed.
• Supports Benefits, Compensation, and Leave Administration with audits, reconciliations, reporting, and data analysis as needed.
• Partners with Payroll, Finance, HRIS, Total Rewards team members, and vendors to research and resolve financial or data discrepancies and ensure accurate downstream processing.
• Supports Open Enrollment, annual compensation activities, vendor implementations and transitions, system changes, acquisitions, and other Total Rewards initiatives through data validation, reconciliation, testing, and audit activities.
• Develops and maintains procedures, controls, reconciliation tools, and other resources to support accurate and consistent Total Rewards operations.
• Independently prioritizes assigned work and proactively communicates discrepancies, risks, trends, recommendations, and decisions needed.

What We're Looking For

• 3+ years of experience with billing, reconciliation, auditing, payroll, benefits administration, retirement plan administration, HRIS, or other related financial or data-focused work.
• Strong analytical and problem-solving skills with demonstrated ability to research discrepancies, identify root causes, and resolve issues.
• Strong attention to detail and ability to work accurately with financial and employee data.
• Proficiency in Microsoft Excel, including experience working with large data sets, reconciliations, and formulas.
• Strong organizational skills with the ability to independently handle recurring deadlines and multiple priorities.
• Ability to partner effectively across Payroll, Finance, HRIS, Total Rewards, and external vendors.
• Strong written and verbal communication skills.
• Workday experience preferred.

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.