TotalWorx Coordinator

About the role

Job Title

Position Overview

TotalWorx Accessories provides a comprehensive range of flooring accessories designed to support professional installations and enhance long-term performance. Our portfolio includes innovative adhesives, underlayments, moldings, transitions and maintenance products engineered to withstand everyday use.

As a trusted partner in the flooring industry, we deliver solutions that combine quality, reliability and ease of installation, ensuring a seamless experience for installers, dealers and end-users. TotalWorx is a part of Shaw Industries, a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide.

The TotalWorx Category Coordinator provides operational and administrative support to the TotalWorx Category Management team. This role is responsible for coordinating product information, supporting new product launches, maintaining SKU data, managing product transitions, assisting with merchandising initiatives, and providing sales support. The position plays a key role in ensuring projects and category activities are executed accurately, efficiently, and on schedule. This role will work in a hybrid way approximately four days a week in our Dalton, GA office.

Key Responsibilities

Category Management Support

• Maintain accurate product records, documentation, and category-related information.
• Support product lifecycle activities, including new product introductions, product changes, and product discontinuations.
• Assist with data management and reporting to support category strategies and business objectives.

Product Setup and Maintenance

• Coordinate product setup requirements, including SKU creation and maintenance.
• Manage product information, UPC assignments, selling-style information, and related system entries.
• Ensure product data is accurate and consistent across applicable business systems.

Sales and Merchandising Support

• Coordinate product samples for internal and external customers.
• Assist with merchandising programs, displays, sales tools, and product-related materials.
• Respond to routine product inquiries and support sales teams with product information.

Cross-Functional Coordination

• Partner with internal teams including Sourcing, Technical, Quality, Marketing, Customer Service, and Sales to support category initiatives.
• Track project deliverables and follow up on outstanding action items to support timely completion.

Administrative and Project Support

• Compile reports, presentations, and supporting documentation.
• Coordinate meetings, project updates, and follow-up activities.
• Assist Category Managers with day-to-day operational and project-related tasks.

Requirements

• High school diploma or equivalent required
• Proficiency in Microsoft 365 applications, including Excel, PowerPoint, Outlook, and Teams.
• Strong organizational and time-management skills with exceptional attention to detail.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to learn and adapt quickly to internal business systems and processes.

Preferred

• Associate's or Bachelor's degree
• Experience in EBX, MIC, Tableau or Power BI.
• Previous experience in category support, sales support, customer service, product coordination, or a related field

Competencies

• Communicate Effectively
• Collaborate
• Initiate Action
• Continuous Improvement
• Manage Work

Shaw benefits include

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Paid Time Off
• Parental Leave
• 401K and Retirement Plans
• Product discounts for employees
• #LI-HB1
• #ShawSAL
• #Totalworx
• Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM