Tour Desk Agent
- Pay
- $18 – $20 per hour
- Location
- Branson, MO
- Listed
- Today
About the role
Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours.
- Effectively check guests into and out of the tour assignments for that morning
- Coordinate the general office administration for the Vice President of the VOA.
- Provide clerical assistance to the General Manager and Senior Management as necessary
- Help with routine and special projects for the Vice President, General Manager and/or senior management
- Assist with researching, resolving, and documenting internal and external issues
- Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts
- Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory
- Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries
Qualifications & Requirements
- Customer service experience
- Ability to utilize the technology for the check in process
Why Westgate?
- Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
- Paid Time Off - Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay - Access Your Earnings When You Need Them
- Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) - Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- David A. Siegel Legacy Scholarship - One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
- Career Growth and Advancement Opportunities
- Community Involvement - Give Back and Make an Impact
About the Company
Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson - "The Live Entertainment Capital of the World!"
Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel.
As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Additional Information: Weekends are required for this position.
Equal opportunity and legal notices
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.
If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required.
Duties, responsibilities, and activities may change at any time with or without notice.
From Westgate Resorts's careers page, first listed on Rolev.ai on November 11, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Tour Desk Agent role at Westgate Resorts?
The Tour Desk Agent posting at Westgate Resorts states compensation of $18 – $20 per hour. Final pay may depend on location, experience, and interview evaluation on Westgate Resorts's official career site.
Where is the Tour Desk Agent job at Westgate Resorts located?
This Tour Desk Agent position at Westgate Resorts is located in Branson, MO. Always check Westgate Resorts's application page for specific state eligibility or relocation policies.
How do I apply for the Tour Desk Agent position at Westgate Resorts?
This listing links directly to Westgate Resorts's SmartRecruiters application page. You can apply directly on Westgate Resorts's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.