Training Manager
- Location
- El Paso, TX · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 5+ years
- Education
- Bachelor's degree
- Listed
- 29 days ago
Skills & highlights for this role
- instructional design
- training program development
- learning needs assessment
Also useful
- MS Office
- contact center training
About TransPerfect
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. The Training Manager will oversee the training of TransPerfect customer service agents.
They will be responsible for the design, delivery, and continuous improvement of training programs. The manager will also conduct needs assessments and evaluate training results.
Position responsibilities: Hire, manage, coach, and develop a team of trainers Oversee the delivery and ongoing improvement of training programs and individualized learning Analyze training needs and recommend corresponding learning solutions Ensure the utilization of a variety of instructional methodologies and learning theories Supervise, coordinate, and participate in the development of training content Monitor and review the progress of trainers, trainees, and training classes Analyze quantitative and qualitative data to evaluate the effectiveness of training Track training benchmarks and create corresponding measurement reports Assign training tasks prior to, during, and after training to ensure they are completed successfully and in a timely manner Collaborate with peers within the Training & Development Team to support the broader organizational training strategy Create and maintain a positive and professional learning environment Work to expand knowledge of, and stay current with training best practices Perform other duties as assigned Job
Equal opportunity and legal notices
Bachelor's degree or a minimum of 5 years training experience; or equivalent combination of education and experience Demonstrated leadership skills in a Contact Center Familiarity with instructional design, learning theory, and training best practices Excellent facilitation skills; excellent verbal and written communication skills Strong computer literacy skills; proficiency in MS Office products: Word, PowerPoint, Excel Exceptional organizational skills and the ability to be self-directed TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
From TransPerfect's careers page, first listed on Rolev.ai on October 11, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Training Manager job at TransPerfect located?
This Training Manager position at TransPerfect is located in El Paso, TX (On-site). Always check TransPerfect's application page for specific state eligibility or relocation policies.
What qualifications are required for Training Manager at TransPerfect?
For the Training Manager role, TransPerfect highlights 5+ years of relevant experience; a bachelor's degree; experience with instructional design, training program development, learning needs assessment. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Training Manager position at TransPerfect?
This listing links directly to TransPerfect's Workday application page. You can apply directly on TransPerfect's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.