Transportation Coordinator (On-Call/Per Diem; Day Shift)

About the role

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.

Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.

Position Summary

The Transportation Coordinator is responsible for providing safe, timely, and courteous rides for residents to and from various activities while providing quality service. The Coordinator is also responsible for maintaining paperwork and records and keeping the community's vehicles in good working condition.

The Coordinator helps arrange residents' transportation needs, including medical appointments, outings, and other activities. The Coordinator is responsible for ensuring effective communication with residents, families, and caregivers and for notifying the manager and Health and Wellness Department of any changes in a resident's condition or behavior.

Key Responsibilities

• Transport residents (as well as a care provider if needed) to scheduled destinations in a safe, courteous, and timely manner.
• Place passenger safety above all other concerns; always maintain accountability of passengers at all times.
• Assist residents with any special needs during transportation, such as but not limited to, carrying packages, opening doors, and assisting residents in and out of the vehicle and to the point of destination. This may also include pushing a wheelchair.
• Operating a Wheelchair lift and properly securing the resident's wheelchair to securement devices to stabilize wheelchairs during the trip.
• Arrange residents' transportation schedules per residents' requests based on the resident transportation guidelines.
• Maintaining records of all transportation requested and following the guidelines.
• Communicating with residents, family members and/or care providers in order to properly schedule drop off and pick up.
• Responsible for reviewing the daily transportation schedule and communicating with fellow Coordinators.
• Transporting residents to/from planned outings booked by other departments.
• Provide miscellaneous pickup and delivery services as needed.
• Check vehicle prior to use for readiness, i.e., fuel, oil, tires, etc. Records routine maintenance and service check on vehicle. Maintaining the vehicle in a high state of cleanliness. Notifies supervisor of necessary repairs and vehicle malfunctions.
• Assisting with scheduling and taking the vehicle to/from service appointments.
• Operate vehicle in accordance with traffic laws and regulations.
• Submit to the Department of Transportation drug testing program and any other mandated safe driving program as requested.
• Notify supervisor of resident concerns, problems or incidents immediately.
• Assisting the Front Desk with operational needs.
• Logging and delivery of packages to residents and departments.
• Attend department staff and in-service meetings, as assigned.
• Follow safety, loss prevention, and infection control procedures.
• Performs other duties as assigned.

Job Details

• Pay Rate: $26.85/hr
• Hours: On-Call
• Shift Schedule: Day Shift; 8 AM - 4:30 PM; 9 AM - 5:30 PM
• Days Off: Varies
• Working Days: Varies

Please note that this is an On-Call position and, as such, is not eligible for benefits.

Required Qualifications

• 3 years as a licensed driver.
• Valid California Class C license, with good driving record and no suspensions or revocations in the prior 3 years.
• High school diploma or equivalent.
• Process computer skills related to scheduler programming.
• Experience with senior population; ability to transport residents in wheelchairs.
• Must be able to interpret and follow map directions.
• Ability to operate various sizes of vehicles (4 passengers, vans and buses) comfortably.
• Ability to read, write, and effectively communicate in English.
• Must maintain a courteous, friendly and helpful attitude with the residents and guests at all times.

Physical Requirements

• Must be able to sit in a vehicle for up to 6 hours per day.
• Must be able to stoop, bend, stretch, and squat to load and unload cargo areas.
• Perform routine preventive maintenance on vehicles according to schedule. Keep vehicles clean.
• Must be able to lift up to 50 pounds for handling luggage, medical equipment, and resident groceries. May be exposed to the elements (rain, snow, cold, heat) for short periods of time.
• Must have good driving skills in handling vehicles on wet and/or slippery roads.
• Fine motor skills
• Good visual acuity

Pay and benefits

Comprehensive benefits, including Medical, Dental, and Vision coverage; a 403(b) Retirement Plan; Paid Time Off (PTO); Tuition Reimbursement; Commuter Benefits; and Weekday Shuttle Service to and from Glen Park BART Station.