Travel Consultant II
- Pay
- $39,200 – $72,800 per year
- Location
- United States · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 3+ years
- Listed
- 17 days ago
Skills & highlights for this role
- Sabre GDS
- Travel consulting experience (3+ years)
- Customer service
- Travel booking for air, road, rail, and accommodations
- Professional written and verbal communication
- Attention to detail
- Travel policy and regulatory compliance
- Resolving customer issues independently or with suppliers
Also useful
- Defense and government travel experience
- Knowledge of business, leisure, or airline reservation travel
- Ability to work across all shifts, weekends, and holidays
About the role
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
In this role, you'll join our U.S. Military and Government team, specializing in seamless travel management services to our department of defense.
As a Travel Consultant, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons.
What You'll Do
- Advise and arrange travel for Defense and Government (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Global Distribution Systems (GDS) Sabre usage
- Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Work effectively in a fast-paced, phone-intensive environment
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
- Passion for excellence in client service, including proactive anticipation of needs
- Experience in GDS (Sabre) across both local and global markets
- 3+ Years of experience on as Travel consultant
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Experience with Defense and Government will be a plus
- 24/7/365 Operating Environment - Support a mission-critical account that operates continuously throughout the year, requiring flexibility to work across all shifts and time zones to maintain uninterrupted service excellence (Weekends and Holidays included)
Pay and benefits
The US national base salary range for this position is from $39,200 - $72,800 Annually
The national range provided includes the base salary that the company expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
- #DGBoostJobs
- Location
- United States
Benefits at a glance
This role is for CWT Defense & Government within CWT, a member of the American Express Global Business Travel family of companies.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
- What if I don't meet every requirement?
- If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway.
- You may be exactly the person we're looking for!
Equal opportunity and legal notices
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
From Travel HR Portal's careers page, first listed on Rolev.ai on October 24, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Travel Consultant II role at Travel HR Portal?
The Travel Consultant II posting at Travel HR Portal states compensation of $39,200 – $72,800 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Travel HR Portal's official career site.
Where is the Travel Consultant II job at Travel HR Portal located?
This Travel Consultant II position at Travel HR Portal is located in United States (On-site). Always check Travel HR Portal's application page for specific state eligibility or relocation policies.
What qualifications are required for Travel Consultant II at Travel HR Portal?
For the Travel Consultant II role, Travel HR Portal highlights 3+ years of relevant experience; experience with Sabre GDS, Travel consulting experience (3+ years), Customer service, Travel booking for air, road, rail, and accommodations, Professional written and verbal communication, Attention to detail. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Travel Consultant II position at Travel HR Portal?
This listing links directly to Travel HR Portal's Workday application page. You can apply directly on Travel HR Portal's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.