Uniform Attendant / Tailor

About the role

The Uniform Attendant / Tailor is responsible for the expert alteration, restoration, and upkeep of colleague uniforms, guest attire, and luxury property textiles. This role ensures every fabric element throughout the hotel reflects our exacting standards of elegance, craftsmanship, and longevity.

Duties & Responsibilities

• Perform sewing, alterations, and repairs on hotel linens, staff uniforms, and guest clothing.
• Measure, fit, and tailor uniforms for hotel employees to ensure a professional appearance.
• Mend tears, replace zippers, adjust hemlines, and perform other garment modifications.
• Operate and maintain sewing machines, irons, and related tailoring equipment.
• Maintain an inventory of sewing materials, including thread, buttons, zippers, and fabrics.
• Ensure proper labeling, organization, and storage of garments.
• Coordinate with the valet/laundry department to prioritize workload and urgent requests.
• Provide minor repairs for hotel drapes and decorative fabrics as needed.
• Handle guest alteration requests professionally and in a timely manner.
• Maintain cleanliness and organization in the sewing work area.
• Assist guests with mending requests as needed.
• Support the laundry team by assisting with the cleaning and pressing of uniform garments.
• Follow hotel/company emergency procedures and assist in emergency situations when required.

Required Skills & Experience

• Minimum of 2 years of experience as a seamstress or tailor.
• Formal training in tailoring, fashion design, or a related field is a plus.
• Previous experience in a hotel, laundry service, or fashion industry is an advantage.
• Proven experience as a seamstress, tailor, or in a similar role.
• Proficiency in sewing, hemming, and garment alterations.
• Knowledge of various fabrics and appropriate care techniques.
• Ability to operate industrial sewing machines and related equipment.
• Strong attention to detail and craftsmanship.
• Excellent organizational and time-management skills.
• Good communication and customer service skills.

Physical Requirements

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

• Must be able to lift equipment, supplies, etc. of at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• The role may require extended periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.