Universal Banking Intern

About the role

As an intern, t his person will learn first-hand what careers in community banking involve and will e ngage in a rotation through core departments including Retail Banking and Cons umer, Business, Ag, and Mortgage Lending. Throughout the rotation, this person will g ai n insight in to a variety of business units including Wealth Management a s well as e xperience what happens "behind the scenes" in Credit Review and Operations.

Qualifications

• This p erson should have a minimum of one year of business- related class es in a higher learning setting or the equivalent.
• Excellent commu nication and customer service skills a re essential.
• This role requires on-site employment.

Principal Responsibilities

• Work closely with industry experts to identify and differentiate various banking p roduct s and services.
• Observe and participate in the customer experience including identifying needs, recommending products that fit, and maintaining customer relationships.
• Learn the foundations of banking by participating in general Retail functions including processing customer transactions, cash handling, and cash drawer balancing.
• Shadow the lending process from st art to finish and develop overall loan file knowledge.
• Observe meetings with loan customers
• List and describe various loan types and products
• Compile and prepare proper underwriting information
• Introduction to credit worthiness and cash flow by analyzing credit information and referring to policy & guidelines
• View loan processing, servicing and closing
• Witness D epartmental collaboration
• Introduction to Wealth Management Services including fi nancial planning, trusts, retirement plan services, investment management and estate planning & administration.
• Utilize banking systems and observe how they integrate into business processes.
• Develop and apply a working knowledge of banking regulations and processes.
• Maintain confidentiality, integrity and honesty, especially in dealing with customer information.
• Gain skills related to professionalism, financial analysis, decision-making, customer service and communication.
• Uphold p rofessional standards when working with customers through va rious channels.
• Attend and participate in committee and department meeting s and professional development opportunities and trainings.
• Connect with and learn from de partment leaders and management.
• Prepare a presentation at the close of the internsh ip to be presented to key stakeholders.
• Act in accordance with F BT policies and procedures as set for th in the employee handbook.
• Adhere to compliance procedures and participate in required compliance training.