Urgent Care Medical Assistant - Full Time

About the role

The Medical Assistant is responsible for providing exceptional patient care in a fast-paced urgent care environment. This role supports providers with clinical and administrative duties along with front desk responsibilities. The ideal candidate is compassionate, adaptable, team-oriented, and committed to delivering an outstanding patient experience.

What you'll do

• Welcome patients and provide a warm, professional experience from check-in through discharge.
• Room patients and obtain vital signs, chief complaint, medical history, medication reconciliation, and allergies.
• Prepare patients for examination and assist providers during procedures.
• Perform point-of-care testing including COVID-19, Influenza, Strep, urinalysis, pregnancy testing, glucose testing, and other CLIA-waived testing.
• Collect and prepare laboratory specimens for processing and shipment.
• Administer medications, injections, and vaccinations as ordered by the provider and within scope of practice.
• Perform EKGs, wound care, splinting, suture removal, ear lavage, nebulizer treatments, and other clinical procedures as directed.
• Clean, disinfect, and stock exam rooms while maintaining infection prevention standards.
• Accurately document patient information and clinical tasks in the electronic medical record (EMR).

Administrative Duties

• Assist with patient registration, scheduling, insurance verification, and phone inquiries as needed.
• Maintain accurate documentation and complete assigned administrative tasks.
• Support inventory management by monitoring and restocking medical supplies.
• Assist with opening and closing clinic procedures.

Qualifications

• High school diploma or equivalent.
• Current Medical Assistant certification (or state-recognized equivalent)
• Current BLS (Basic Life Support) certification.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with electronic medical records (EMR).

Preferred

• Minimum of one year of experience in an urgent care, emergency department, or primary care setting.
• Experience with occupational medicine, workers' compensation, or pre-employment services.

Work Environment

• Fast-paced urgent care setting with scheduled and walk-in patients.
• May require weekends, evenings, and holiday shifts.
• Traveling to other locations as needed (Non-Negotiable)

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

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