(USA) Maintenance Manager (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com)

What you'll do

The Maintenance Operations Manager is responsible for leading maintenance operations within a distribution or fulfillment facility to ensure equipment reliability, operational efficiency, safety, and regulatory compliance. This role drives preventative maintenance programs, manages facility assets, develops high-performing teams, and partners across operations to support business objectives while maintaining a safe and productive work environment.

What You'll Do

Lead Maintenance Operations

• Oversee the daily operations of the maintenance department to ensure maximum equipment uptime and operational performance.
• Manage maintenance activities for material handling equipment, electrical systems, pneumatic systems, air compressors, ammonia refrigeration systems, and building infrastructure.
• Drive preventative and predictive maintenance programs that improve equipment reliability and reduce downtime.
• Identify operational improvement opportunities and implement solutions that enhance productivity, quality, and safety.

Drive Business Results

• Execute the maintenance strategy and business plan to support facility goals and operational objectives.
• Forecast staffing needs, workloads, and resource requirements to meet business demands.
• Monitor key performance indicators and drive accountability for maintenance performance and service levels.
• Utilize data, reporting, and analytics to identify trends, improve processes, and support decision-making.

Financial Management

• Manage maintenance budgets, operating expenses, and capital expenditures.
• Monitor asset utilization and maintenance costs to optimize facility performance.
• Prepare, review, and analyze business reports to ensure efficient use of resources and alignment with financial goals.

Safety, Compliance & Quality

• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Maintain adherence to OSHA, EPA, DOT, NFPA, hazardous waste, stormwater, and other applicable federal, state, and local regulations.
• Promote a culture of safety through training, coaching, inspections, and continuous improvement initiatives.
• Develop and maintain maintenance procedures, documentation, and operating standards.

Talent Leadership & Development

• Lead, coach, and develop maintenance supervisors, technicians, and hourly associates.
• Establish clear performance expectations and provide ongoing feedback and development opportunities.
• Support recruiting, hiring, onboarding, succession planning, and talent development efforts.
• Foster an inclusive, collaborative environment where associates can learn, grow, and succeed.

Stakeholder Management

• Build strong relationships with associates, suppliers, contractors, and cross-functional partners.
• Resolve associate, customer, and supplier concerns in a timely and effective manner.
• Communicate priorities, expectations, and results clearly both verbally and in writing.

What You'll Bring

• Experience leading maintenance operations in a distribution, fulfillment, manufacturing, or industrial environment.
• Knowledge of preventive and predictive maintenance programs.
• Experience managing maintenance budgets, capital projects, and facility assets.
• Understanding of mechanical, electrical, refrigeration, automation, and material handling systems.
• Knowledge of OSHA and other applicable safety and environmental regulations.
• Strong leadership, communication, problem-solving, and team development skills.
• Ability to leverage data and analytics to drive operational improvements and business results.

Walmart Leadership Expectations

Respect the Individual

• Build high-performing teams and foster a culture of belonging where associates feel valued, supported, and empowered.
• Develop strong working relationships through collaboration, trust, and effective communication.
• Attract, develop, and retain top talent while recognizing and celebrating team achievements.

Act with Integrity

• Demonstrate the highest standards of ethics, compliance, and accountability.
• Model Walmart's values and contribute to a positive impact for associates, customers, communities, and the environment.
• Lead with humility, transparency, and fairness.

Serve Our Customers and Members

• Deliver results while keeping the customer at the center of every decision.
• Use data and insights to balance short- and long-term priorities and support business success.

Strive for Excellence

• Promote continuous improvement, innovation, and operational excellence.
• Embrace new technologies and encourage learning and adaptability across the team.
• Demonstrate resilience, curiosity, and a commitment to achieving exceptional results.

Pay and benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $104,000.00 - $156,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include

• Regional Pay Zone (RPZ) (based on location)
• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Associate's degree or equivalent technical certification (e.g., Maintenance, Controls, Electrical) and 1 year of experience in an operations, distribution, logistics, or retail environment with responsibilities including: supervising and developing managers/supervisors, managing workload across multiple departments, participating in hiring and promotions. OR at least 3 years of experience in a maintenance or related technical environment with the same leadership and staffing responsibilities listed above.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Facility Maintenance, Financial Modeling and Analysis, Managing challenging workforce issues, Material Handling Equipment (MHE), Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Project Management, Recruiting, Supervising Associates, Talent Development, Walmart Logistics Manager, Walmart Logistics Systems

Associates, Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

Primary Location

180 HIGH ST, SHARON SPRINGS, NY 13459-9510, United States of America