(USA) Senior Manager, Revenue Operations Scaled Services, Enablement and Support

Role summary

The Senior Manager, Revenue Operations Scaled Services, Enablement and Support leads the execution of strategic business plans by identifying operational needs, removing obstacles, and driving performance improvements. This role oversees team development, fosters collaboration across stakeholders, and ensures adherence to service standards and company policies.

Utilizing strong business and financial acumen, the position delivers data-driven insights to optimize processes and enhance customer experience. The role also manages complex projects, supports continuous learning, and promotes operational excellence to achieve measurable business outcomes aligned with organizational objectives.

About the team: The US API Partner Operations team manages the complete technical lifecycle of partners integrating with Walmart Connect's advertising APIs. This team ensures seamless onboarding, validates releases to prevent defects, and resolves issues by collaborating across Product, Engineering, and Partnerships. Their focus is on enabling partner self-sufficiency through faster integrations and reduced support needs.

The team transforms operational challenges into prioritized improvements, delivering partner-ready solutions and documentation. This role demands strong business and financial acumen, stakeholder management, operational excellence, and expertise in data management and program oversight to drive scalable, high-quality partner experiences.

What you'll do

• Drive execution of business plans by identifying needs, setting priorities, and removing obstacles to optimize performance.
• Lead and develop associates through mentoring, training, and performance management to build a collaborative team environment.
• Evaluate and improve operational processes, ensuring adherence to service-level agreements and organizational policies.
• Collaborate with stakeholders to align strategies, communicate insights, and foster effective relationship management.
• Utilize data analytics to inform decisions, measure progress, and adjust plans to maximize financial and operational outcomes.
• Oversee program management activities, including risk assessment, contingency planning, and cross-functional coordination.

What you'll bring

• Proven expertise in business and financial acumen, including budgeting, forecasting, and cost-benefit analysis.
• Strong project and program management skills with the ability to plan, organize, and execute multiple initiatives.
• Advanced analytical capabilities to derive insights from complex data models and drive informed decision-making.
• Experience in stakeholder identification, communication, and relationship management across cross-functional teams.
• Demonstrated operational excellence with knowledge of process improvement, root cause analysis, and service-level agreements.
• Proficiency in data management, ensuring data quality, governance, and compliance with regulatory standards.
• Ability to lead teams, mentor associates, and foster a high-performance, collaborative work environment.

Pay and benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include

• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America