(USA) Senior Manager, Technology Operations

Role summary

As Data Ventures grows across markets, products, and client types, our commercial systems must operate as an integrated ecosystem, not a collection of tools. This role is the lead business partner for that ecosystem, accelerating revenue and maximizing commercial productivity.

You will build a prioritized, business-led systems roadmap, connect data and workflows across the commercial lifecycle, set standards and governance, evaluate technology investments, and simplify work through process design, automation, and AI.

You will partner closely with the Senior Manager of Sales Tools and Technology, who leads technical delivery, to turn requirements into scalable solutions across markets and teams.

What you'll do

• Own a multi-year commercial systems roadmap aligned to growth across products, markets, and segments; set quarterly OKRs with Senior Manager of Sales Tools and Technology.
• Streamline lead-to-revenue, from routing and scoring through quoting, forecasting, and billing handoff, using automation, AI, and system data to fix recurring friction.
• Set CRM, workflow, and data standards for a unique source of truth, aligned with Walmart policy; global by design, local by exception.
• Build foundations to scale AI, evaluating Agentforce and third-party tools on value and integration.
• Measure adoption, data quality, automation, and impact.
• Align teams, communicate tradeoffs to senior leaders, and drive adoption.

What you'll bring

• Bachelor's in Business, Technology, Information Systems, or related field
• 6-8+ years in RevOps, commercial operations, business systems, or CRM, including leading complex commercial tech ecosystems (Salesforce preferred), ideally building an end-to-end GTM stack
• Strong grasp of commercial workflows (lead management, pipeline, forecasting, quoting, client activation), with experience automating manual work and preparing data for AI
• Data governance and quality experience, ideally across markets or business units
• Technical fluency in Salesforce architecture, data models, and APIs; able to assess feasibility and challenge designs
• Proven cross-functional influence, strong executive communication, and a track record driving system adoption

Pay and benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include

• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.2 years' supervisory experience.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America