Used Car Service Technician

About the role

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Used Car Technician, a Ken Garff Automotive Dealership, is currently looking for a talented Automotive Service Technician Internal (Mechanic) that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork. As an Automotive Service Technician Internal, you have an immense amount of discipline for fine details, and you regularly practice consistent follow-through in your daily work.

You appreciate clear guidelines and the structure of step-by-step procedures of mechanical work. Others can count on your timely task completion and your ability to produce quality work time and time again. Above all, you are a technical expert, you love working with your hands and providing exceptional service to customers. Our Technicians create lifetime customers by treating people right.

If these statements resonate with you, please apply today.

We designed a formal reward and recognition system just for you called ProTech. Do regular rewards and recognition for performance and tenure, predictable pay raises, efficiency bonus, quarterly tool allowance and discounts, and just being treated RIGHT sound right to you? We hear you! Our ProTech program is built to reward your hard work and recognize your contribution. Come join us and feel what it is like to be a ProTech!

Here's why you want to work here

• ProTech perks described above with inclusive of levels Bronze, Silver, Gold, and Platinum
• Paid training, certifications, and real career growth
• Great people with a great culture
• Paid Time Off starting your first week and 401k with company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Red Wing boot program (annual replacement of work boots)
• 1:1 Tech to PC- You'll have information at your fingertips
• Employee discounts on Vehicle Purchase, Parts, Service and More!

Here's what you'll be doing

• Perform efficient and expert work on repair orders, in accordance with dealership, state and factory standards; maintain knowledge of all factory-technical bulletins
• Address customers' primary concerns with diagnosis, repair, and quality control to attain 'Fixed First Visit' expectations
• Perform the KG Electronic Multi Point Inspection on every vehicle; immediately notify Service Advisor if the car has more problems than you thought, less than you thought, or if problems will take up more time than you thought
• Master our Dealer Management System (Reynolds) for time keeping, work distribution, electronic inspections, repair quotes and communication
• Be accountable to all dealership owned tools, and superior cleanliness throughout workspace and in all customer vehicles ("leave no trace" standard)

Here's what you'll need

• 2 to 3 years of automotive technician (mechanic) experience preferred
• You are accommodating and analytical, while producing highly precise and accurate work
• ASE or dealership manufacturer certifications describe your background
• Your work is accurate while you are reserved, imaginative
• Excellent dexterity skills as well as patience, creativity, good judgment, and an eye for detail
• You are unselfish and approachable with a preference for detailed, skill-based work
• Must be 18 years or older and be authorized to work in the U.S
• High School Diploma or equivalent
• Ability to read and comprehend job-related instructions and information, electronic and paper-based
• A valid in-state driver's license and a good driving record, per company standards