Usher, Greeter, Ticket Taker (Guest Services)
- Location
- Hartford, CT
- Listed
- 3 days ago
Job Summary
Who Are You?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
Job Functions
- Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seat nd examines tickets for entry to various seat levels around the venue during the event.
- Assist with keeping the venue safe, clean and presentable to the guest.
- Resolve guest complaints or problems.
- Examine tickets or passes to verify authenticity.
- Provide assistance to with guests with special needs, such as helping with seat accommodations.
- Guide guests to exits or provide other instructions or assistance in case of emergency.
- May assist in verifying staff credentials to generally restricted areas.
- Assist patrons by giving directions places inside or outside the venue.
- Ensure guests are safely enjoying the show.
- May help at informational kiosks or displays around the venue.
Qualifications
- High School Diploma or equivalent preferred
- At least 1+ year in a guest service role preferred
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+
From Live Nation's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Usher, Greeter, Ticket Taker (Guest Services) job at Live Nation located?
This Usher, Greeter, Ticket Taker (Guest Services) position at Live Nation is located in Hartford, CT. Always check Live Nation's application page for specific state eligibility or relocation policies.
How do I apply for the Usher, Greeter, Ticket Taker (Guest Services) position at Live Nation?
This listing links directly to Live Nation's Workday application page. You can apply directly on Live Nation's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.