Veterinary Healthcare Virtual Assistant
- Location
- Remote (Arizona)
- Listed
- Today
About the role
We are a US-based company seeking veterinary medicine-trained staff based in the Philippines.
As a Veterinary Healthcare Virtual Assistant (VHVA), you will work directly with our clients -- veterinary clinics/practices based in the USA.
We help our clients improve workflow, save time, and remove the burden of in-room documentation. A VHVA can also help with back-office and administrative tasks.
Our goal is to help you succeed in this up-and-coming field of veterinary healthcare virtual assisting. Join the Hello Rache family and apply today!
You will have the following responsibilities
- Live virtual scribing
- Attend to patient communications and interaction (phone/email/video)
- Respond to inquiries about healthcare services/tasks
- Gather medical or insurance information
- Manage appointment calendar
- Update patient chart records
- Research helpful information
- Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)
Requirements & Qualifications
You will be successful in this role if you have the following qualifications:
- You are a graduate of any animal healthcare profession.
- You have experience with pet insurance.
- You can speak and write well in English. Proficient with medical terminologies and practices.
- You can connect with a variety of people and build rapport
- You have good attention to detail, especially in written reports
- You are comfortable with virtual technologies and can quickly learn.
- Internet subscription/speed: At least 10mbps (DSL/Fiber only)
- Have reliable computer hardware and software (will be verified by our tech team)
- Have a webcam and headset
- Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time)
- DVM graduates and licensed DVMs are encouraged to apply.
- Candidates with veterinary work experience are encouraged to apply.
Minimum & Recommended System Requirements
Minimum: Windows
- Operating System: Windows 11 24H2 Home/Pro (64-bit) - Genuine License Required
- CPU: Intel Core i3, i5, 8th Gen or newer / AMD Ryzen 3 Series or newer (Must be on Microsoft's approved CPU list)
Memory: 8 GB RAM
Internet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup) macOS
- Operating System: macOS 14 Sonoma
- (macOS 15 Sequoia support preferred)
- MacBook Air: 2020 or newer
- MacBook Pro: 2018 or newer iMac: 2019 or newer
- Mac Mini: 2018 or newer
- Mac Pro: 2019 or newer iMac Pro: 2017
- Memory: 8 GB RAM
- Storage: 128 GB SSD
- Internet: At least 10 Mbps DSL/Fiber (LTE allowed as backup)
- RECOMMENDED: WINDOWS
- Operating System: Windows 11 Pro (64-bit) - Genuine License Required
- CPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer
- Memory: 16 GB RAM
Storage: 128 GB SSD or higher
Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup) macOS
- Operating System: macOS 15 Sequoia
- Model: Any Apple Silicon Mac (M1, M2, or M3 series)
- Memory: 16 GB RAM
- Storage: 256 GB SSD
- Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup)
- Peripherals for all systems: High-quality headset with a microphone
- (Recommended: Plantronics Audio 628 USB or equivalent)
- High Quality HD Webcam (720p or 1080p)
- (Recommended: A4Tech PK-910H or equivalent)
Benefits & Perks
Competitive Pay Rates
Our pay rates are one of the highest in the industry.
Free Training & Certification
We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.
Work From Home
Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.
Long-Term Work Relationship
You will work with the same client consistently, leading to the development of a long-lasting work relationship.
US-Based Clients
Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA.
Passionate Community
Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.
From Hello Rache's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Veterinary Healthcare Virtual Assistant role at Hello Rache, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Veterinary Healthcare Virtual Assistant job at Hello Rache located?
Yes, this Veterinary Healthcare Virtual Assistant opening at Hello Rache is listed as Remote (Arizona). Always check Hello Rache's application page for specific state eligibility or relocation policies.
How do I apply for the Veterinary Healthcare Virtual Assistant position at Hello Rache?
This listing links directly to Hello Rache's Workable application page. You can apply directly on Hello Rache's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workable application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.