Veterinary Receptionist
- Location
- Papillion, NE
- Listed
- Yesterday
Your Day-To-Day May Include
- Greeting clients with kindness and empathy, whether in person or on the phone.
- Helping worried pet parents check in quickly and smoothly.
- Keeping clients updated about their pets while they're in our care.
- Managing records, payments, and paperwork with attention to detail.
- Working closely with our medical team to make sure communication is clear and timely.
- Offering support to families who may be scared, anxious, or overwhelmed.
Additional information
Our CSRs offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Qualifications & Requirements
We're looking for
- Experience in customer service (veterinary or medical background is a bonus, but not required as we're happy to train the right person!).
- Must be able to work evenings, weekends, and holidays, because emergencies don't keep office hours.
- Someone who truly loves helping people and understands how much pets mean to their families.
- Strong communication and multitasking skills- you can stay calm and focused even when things get hectic.
- Highly organized and possess computer skills.
- Self-starter with the desire to continue to advance your knowledge and skillset.
Our hours of operation are
- Every day 8 am - 12 midnight
Shifts for this position include Monday, Tuesday, Wednesday, and Saturday from 4 pm - 1 am:
This position may cover shifts at both of our locations
- 8455 S 73rd Plaza, Papillion, NE 68046
- 4257 S 144th St, Omaha, NE 68137
Check us out here!
Additional Information
Shifts for this position include Monday, Tuesday, Wednesday, and Saturday from 4 pm - 1 am:
This position may cover shifts at both of our locations
- 8455 S 73rd Plaza, Papillion, NE 68046
- 4257 S 144th St, Omaha, NE 68137
We offer our staff
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
- *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
Why You'll Love Working Here
- You'll make a real difference every single day.
- Join a supportive, close-knit team that has each other's backs.
- Learn and grow in the exciting world of veterinary emergency medicine.
- Competitive pay, benefits, and the chance to be part of something meaningful.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development!
Shifts for this position include Monday, Tuesday, Wednesday, and Saturday from 4 pm - 1 am:
About the Company
At Urgent Pet Care, we know pets are family. When emergencies happen, our team is here to provide lifesaving care and compassionate support. Our Customer Service Representatives (CSRs) are the heart of that mission - the first smile, the first reassuring voice, and the steady hand helping families through stressful moments.
Imagine that it's a busy evening, and a family rushes in with their dog who suddenly became ill. You meet them at the door, calm their nerves, and help them check in quickly. While our medical team begins care, you keep the family updated, answer their questions, and reassure them that their pet is in good hands. By the end of the night, you've not only helped save a life, but you've made a frightening experience a little easier for someone who loves their pet dearly.
As a customer service representative at Urgent Pet Care, you'll be more than "front desk". You'll be a guide, a comfort, and an advocate for pets and their people!
From Alliance Animal Health's careers page, first listed on Rolev.ai on November 9, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Where is the Veterinary Receptionist job at Alliance Animal Health located?
This Veterinary Receptionist position at Alliance Animal Health is located in Papillion, NE. Always check Alliance Animal Health's application page for specific state eligibility or relocation policies.
How do I apply for the Veterinary Receptionist position at Alliance Animal Health?
This listing links directly to Alliance Animal Health's SmartRecruiters application page. You can apply directly on Alliance Animal Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.