Vice President, Director of Surplus Lines and Licensing

About the role

LOCATION: Hybrid, Summit, NJ

Job Overview

The Vice President, Surplus Lines & Licensing leads the organization's Surplus Lines and licensing function, with responsibility for regulatory compliance, operational effectiveness, and team leadership. This role serves as a key subject matter expert and partners across the organization to ensure accurate, timely, and consistent Surplus Lines operations while driving process improvement and automation.

Key Responsibilities

• Lead, coach, and develop the Surplus Lines and Licensing team, establishing clear priorities, accountability, and service standards.
• Oversee the team in Surplus Lines for filings, taxes, fees, and regulatory reporting to ensure accuracy, timeliness, and compliance.
• Maintain expertise in state Surplus Lines and licensing requirements and translate regulatory changes into effective business processes.
• Serve as a subject matter expert and escalation point for complex Surplus Lines and regulatory matters.
• Establish and strengthen processes, controls, and quality standards across the function.
• Partner with brokerage teams, Finance, Legal, Compliance, Operations, and Technology to support business needs and resolve issues.
• Identify opportunities to streamline, standardize, and automate Surplus Lines processes.
• Monitor operational performance and implement improvements that enhance service, efficiency, and compliance.
• Support regulatory audits, examinations, and inquiries and maintain effective relationships with applicable regulatory agencies and Surplus Lines associations.
• Build scalable operations that support continued organizational growth.
• Development of Training and Communication for EPIC on Surplus to educate partners on state specific surplus line needs.
• Support due diligence in acquisitions.

Qualifications

• Significant Property & Casualty insurance experience with strong Surplus Lines knowledge.
• Demonstrated knowledge of Surplus Lines regulations, filings, taxes, and compliance requirements.
• Progressive leadership experience overseeing people, processes, and operational performance.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated ability to collaborate and influence across multiple functions and levels.
• Experience with process improvement, technology, and automation preferred.
• Bachelor's degree or equivalent relevant experience.

Key Competencies

People Leadership | Operational Excellence | Regulatory Expertise | Business Partnership | Strategic Thinking | Process Improvement | Accountability

Compensation

Exempt: The base salary range for this position is $130,000 - $150,000. This range represents the employer's good faith estimate of the compensation for this role at the time of posting.

Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.

Compensation

Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.

Why Epic

EPIC has over 60 offices and 4,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women's Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We're in the top 10 of property/casualty agencies according to "Insurance Journal"

EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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