Live Nation
Direct Workday career site

VIP Club Supervisor - Leader Bank Pavilion

Location
Boston, MA
Listed
4 days ago

Job Summary

Who Are We?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.

Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Who Are You?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Job

Live Nation is seeking a Premium Operations Supervisor at Leader Bank Pavilion. This position will directly report to the venue General Manger. In partnership with the Premium Seat Sales (PSS) team, the Premium Operations Supervisor will assist in all aspects of the Premium Seat Services experience - including but not limited to the Club, Premium Seat inventory, and parking.

What This Role Will Do

  • Responsible for hiring and training of all non-Food & Beverage night of show premium positions to service the Premium Club and Premium Seat locations- i.e. Hosts, Greeters, Ticket Takers, Security, etc.
  • Maintains integrity of PSS program and ensures Premium team maintains open lines of communication to identify and rectify problems in real time
  • Lead and manage group of 10+ to execute premium hospitality
  • Main liaison between PSS and operations team
  • Participates in pre-shift premium operations meeting with PSS team, Club Operations Supervisor & Regional Premium F&B Manager
  • Conducts all pre-shift meetings and assignments (boxes, club seats, Premium club, entrance gates, etc.)
  • Monitors all Premium locations throughout the evening
  • Surveys boxes to be sure boxes are not over capacity
  • Conducts post show recap and relays feedback to PSS and operations team
  • Works with Box Office Manager on ticket issues throughout show

What This Person Will Bring

  • Thrive in a team inspired culture focused on delivery exemplary guest service
  • Flexibility to work long hours during the weekday & weekend (80% of shows during the season)
  • Organization & scheduling experience
  • Effectively communicate with leadership & problem solve in real time
  • Acute sense of judgment, tact and diplomacy
  • Ability to perform certain tasks such as lifting, standing or extreme temperatures.
Read the original posting

From Live Nation's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the VIP Club Supervisor - Leader Bank Pavilion job at Live Nation located?

This VIP Club Supervisor - Leader Bank Pavilion position at Live Nation is located in Boston, MA. Always check Live Nation's application page for specific state eligibility or relocation policies.

How do I apply for the VIP Club Supervisor - Leader Bank Pavilion position at Live Nation?

This listing links directly to Live Nation's Workday application page. You can apply directly on Live Nation's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.