Visual Brand Sales Supervisor

About the role

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

• Sales Supervisor - Michael Kors

Who You Are

Our contributors at Michael Kors are stylish individuals with a drive to achieve results and a passion for customer engagement. As a Sales Supervisor, you are responsible for achieving both personal and store sales goals while delivering an exceptional customer experience through effective leadership, coaching, and team support. You thrive in a fun, inspiring, and rewarding environment that offers opportunities for professional growth and development.

Key Responsibilities

• Assist upper management in driving sales results through a strategic and multifaceted approach.
• Achieve personal and store sales goals while delivering an outstanding customer experience.
• Perform keyholder responsibilities, including opening and closing procedures and daily operational tasks.
• Demonstrate flexibility, adaptability, and a commitment to personal growth in a fast-paced retail environment.
• Foster strong customer relationships by maintaining knowledge of current fashion trends and coaching styling techniques.
• Lead, motivate, and empower the team to deliver the highest standards of customer service while demonstrating strong leadership and multitasking abilities.
• Maintain visual merchandising and brand standards to create an engaging, premium shopping experience. Setting season floorset & maintaining visual standards daily/weekly.
• Ensure stock replenishment is completed efficiently, keeping merchandise fully stocked, organized, and accurately presented.
• Take responsibility for inventory accuracy, stock rotation, and maintaining a clean, organized, and customer-ready sales floor.
• Support the consistent delivery of the Michael Kors brand image through attention to detail and adherence to visual merchandising guidelines.
• Demonstrate accountability and ownership by completing operational tasks efficiently while maintaining high store standards.
• Work independently and collaboratively with the team, consistently demonstrating responsibility, reliability, and accountability.
• Proactively identify and resolve stock, merchandising, and operational issues to ensure products remain available and well presented.

Qualifications

• Minimum of 2 years of relevant retail experience.
• Proficiency in reading, writing, and speaking English.
• Authorization to work for any employer in the United States (visa sponsorship is not available).
• Ability to meet store scheduling and availability requirements, including working flexible hours, weekends, holidays, and peak retail periods such as the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, and other high-volume sales events.

We'd Love to See

• A self-starter with the desire to mentor others and continue developing leadership skills.
• An energetic, motivated, and engaging individual who serves as a true Michael Kors brand ambassador with a passion for fashion.
• Experience building long-term customer relationships through clienteling.
• A technologically savvy professional with an entrepreneurial mindset.

Michael Kors Perks

• Generous personal and vacation days.
• Internal mobility opportunities across brands.
• Cross-brand employee discount.
• Exclusive employee sales.
• Paid parental leave.
• 401(k) company match.
• Clothing allowance.

Physical Requirements

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 30 pounds.
• Ability to reach overhead, bend, kneel, and stoop.
• Ability to handle merchandise and operate point-of-sale equipment.
• Ability to visually assess merchandise and customer needs.
• Ability to communicate clearly with customers and team members in both verbal and written formats.
• Ability to work in a busy retail environment, including under bright lighting, with music, and during peak customer traffic.
• The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Pay and benefits

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range

Local Minimum Wage up to 24.00 USD