Voice Engineer
- Location
- Denver, CO · On-site
- Job type
- Full-time
- Level
- Director
- Experience
- 10+ years
- Education
- Bachelor's degree
- Listed
- 30 days ago
Skills & highlights for this role
- voice network architecture
- Cisco routing and switching
- SBC and media gateway operations
- ITIL
Also useful
- CCNP
- CCIE
- JNCIS-ENT
- TOGAF
- COBIT
- Agile
About the role
Title: Voice Dial Plan Engineer Location: Greenwood Village, CO or Denver, CO Type: Fulltime Interview: Phone and Skype
Responsibilities
* Configuring MGCF translations * Voice Network architecture planning and design * Working with LERG * Testing of routing * Voice Network devices (SBC, SRP, MGW) * Performance and capacity management (trunks, interconnections, carrier management) * Managing ASR and NER * Event and outage management * Measurement, reporting, and CSI * Network Operations Center functional efficiency Actively participate in engagement planning, execution, and reporting activities including: * Researching new technologies, understanding existing processes, and referencing recognized service management frameworks * Interfacing with our clients to identify and understand potential risk areas * Contributing to the definition of final engagement scope * Documenting meeting minutes * Analyzing documentation, process information, technical configurations, or other client provided information and documenting the results of analysis * Clearly articulating the status and results of work performed, both orally and in written form, to internal management and the client * Operates effectively and with minimal supervision, if needed, within a team or independently. * Pursues continuous professional development through internal/external training, certifications and/or continuing education. * Shares knowledge gained through previous experience and engagements performed with other staff members. * Performs special projects and related duties, as assigned. * Identifies opportunities for continuous improvement to engagement methodology, department tools, and training curriculum. * May informally coach and supervise individual staff. * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance.
Qualifications
* Bachelor's Degree in Computer Science, MIS, Engineering, or a related discipline with solid academic credentials. * Minimum of 10 years of experience required. * Broad Experience in Network Operations and Technology. * Experience and/or certification in one or more areas: * Certifications: CCNP, CCIE, JNCIS-ENT, ITIL, TOGAF etc * Hands on technical experience (Routing, Switching) * Vendor experience: Cisco, Juniper, Checkpoint * Process experience: COBIT, ITIL, Agile * Routing Protocols * IT Experience in a large corporation. * Large multi-function or multi-division IT projects * Experience Working for large Telecommunications company a plus * Experience supporting multi-data center converged (data, voice, video) networks * Proficient in use of Microsoft Office suite (e.g., Excel, PowerPoint, Visio, Access) * Ability to travel up to 25-35% annually * Exposure to internal audit, compliance or other internal control functions (including automation used in these functions) is a plus, but not required.
Additional Information
All your information will be kept confidential according t o EEO guidelines.
About the Company
Eros
Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
From EROS Technologies Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Voice Engineer job at EROS Technologies Inc. located?
This Voice Engineer position at EROS Technologies Inc. is located in Denver, CO (On-site). Always check EROS Technologies Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for Voice Engineer at EROS Technologies Inc.?
For the Voice Engineer role, EROS Technologies Inc. highlights 10+ years of relevant experience; a bachelor's degree; experience with voice network architecture, Cisco routing and switching, SBC and media gateway operations, ITIL. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Voice Engineer position at EROS Technologies Inc.?
This listing links directly to EROS Technologies Inc.'s SmartRecruiters application page. You can apply directly on EROS Technologies Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.