VP, Architecture, Governance & Business Ops

About the role

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for leading the Architecture, Governance & Business Operations function for Enterprise Data, AI & Decision Enablement. This role establishes the operating model, governance standards, portfolio discipline, controls, visibility, and decision frameworks that enable enterprise data, AI, BI, platform, and business enablement capabilities to be delivered with speed, trust, quality, compliance, cost discipline, and clear accountability.

It embeds architecture and governance into delivery processes, so controls are built in rather than added as manual checkpoints after delivery. It also ensures the organization can move faster while strengthening trust, readiness, adoption, and operating discipline.

Partners across business, delivery, technology, cybersecurity, privacy, legal/compliance, finance, audit, data product, BI, AI/ML, platform, and operations teams to align standards, manage risk, improve transparency, and strengthen scalable execution.

About the role

Governance Strategy & Standards

• Sets the strategy and roadmap for Architecture, Governance & Business Operations, including enterprise architecture, data governance and AI governance, enterprise metrics and operating standards.
• Establishes enterprise architecture principles, governance frameworks, reference architectures, operating practices, and control mechanisms for enterprise data, AI, BI, metrics, platforms, and business enablement capabilities.
• Leads enterprise metrics governance to improve consistency, business definition alignment, semantic clarity, reuse, trust, and adoption across reporting, analytics, BI, AI, and decisioning use cases.
• Partners with cybersecurity, privacy, legal/compliance, audit, technology, and business teams to interpret new or evolving controls and convert them into practical operating processes, remediation paths, and governance standards.

Architecture, Data & AI Readiness

• Defines reference architectures, reusable design patterns, and enterprise frameworks that guide the development of business data products, semantic layers, AI capabilities, and platform solutions.
• Defines standards and readiness practices for governed data products, AI-ready data, BI/reporting, metrics, and platform capabilities, including ownership, metadata, lineage, quality controls, documentation, certification, testing standards, readiness criteria, defect management, evidence, stewardship, and service expectations.
• Leads AI governance coordination, including approved use, governed data access, traceability, oversight, risk classification, auditability, and alignment with security, privacy, legal/compliance, cost, and readiness standards.
• Partners with Data Strategy & Delivery, BI, AI/ML, platform, Finance, and business teams on new data strategies or data mart designs to ensure architecture, business logic, quality, controls, lineage, and readiness standards are applied consistently.
• Creates or evolves enterprise frameworks and governance standards when existing patterns do not support new business data layers, AI use cases, platform capabilities, or emerging operating needs.

Portfolio & Business Operations

• Evolves project management and communications into a strategic business operations function that drives portfolio visibility, delivery health, dependency management, executive reporting, risk tracking, decision support, operating rhythm, and change readiness.

Risk, Compliance & Audit Coordination

• Identifies conflicts, gaps, and dependencies across strategy, delivery, governance, metrics, platforms, data quality, cost, security, privacy, compliance, audit, and operations; recommends scalable alternatives; and defines processes for exception management, risk acceptance, remediation tracking, escalation, and time-bound approvals.
• Evaluates governance, quality, risk, compliance, cost, and operating model impacts of major new initiatives, platform changes, AI use cases, business data layers, and enterprise capability enhancements.

Cost, Observability & Operational Health

• Owns cost management and FinOps operating practices, including visibility into cloud, platform, AI, vendor, and operational spend; monitoring and optimization; escalation of cost risks or opportunities; and evaluation of cost impacts for major initiatives, platform changes, AI use cases, and enterprise capability enhancements.
• Establishes governance control tower and observability capabilities that provide actionable visibility into data quality, freshness, certification status, service expectations, risks, exceptions, ownership, audit evidence, operational health, tracing, system health, and remediation progress.
• Measures effectiveness through standards adoption, certification, data quality, delivery health, audit readiness, cost visibility, compliance alignment, speed-to-market, stakeholder satisfaction, and reduced defects, rework, or unmanaged risk.

Standard Role Expectations

• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedules, and overtime as necessary.
• Leads a multi-discipline organization across architecture, governance, enterprise metrics, portfolio operations, QA, cost management, observability, risk coordination, and business operations.
• Consistently exercises independent judgment and discretion in matters of significance.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.