VP, Revenue Integrity and Excellence

Job Summary

The Vice President, Revenue Integrity and Excellence provides enterprise leadership for the Accounts Receivable function and is accountable for the governance, controls, reporting quality, and leadership capability required to support approximately $6 billion in annual receipts. Reporting to the SVP, Accounting, this executive leads three Directors and establishes a consistent enterprise vision for revenue integrity, operational excellence, reporting, and performance across a large, multi-site healthcare organization.

This role is responsible for strengthening the control environment, driving standardization and accountability across the revenue cycle, improving reporting transparency, and partnering with Finance, Accounting, Operations, Compliance, Legal, Treasury, and IT leaders to enhance revenue cycle performance, scalability, and business outcomes.

Key Responsibilities

• Lead enterprise revenue integrity and accounts receivable governance by establishing standards, controls, reporting frameworks, and accountability measures that support accurate financial reporting and effective management of approximately $6 billion in annual receipts.
• Develop and implement best practices, training programs, and operational standards that strengthen billing, collections, cash application, reconciliations, compliance, and revenue cycle performance across the organization.
• Partner with Finance, Accounting, Compliance, Legal, Internal Audit, Treasury, Operations, and Information Technology teams to assess risk, remediate control gaps, support audit readiness, and align revenue cycle performance with strategic business objectives.
• Oversee revenue cycle technology, data integrity, reporting, and process improvement initiatives, including PCC, Waystar, RFMS, and related platforms, while identifying automation and standardization opportunities that improve scalability, accuracy, and operational effectiveness.
• Lead, coach, and develop direct reports, building a high-performing leadership team focused on enterprise thinking, disciplined execution, continuous improvement, succession planning, and organizational capability.
• Support organizational growth, acquisitions, ownership transitions, and business transformation efforts by providing revenue cycle leadership, change management, system implementation support, and operational integration expertise.

Qualifications

Required Experience

• Progressive executive or senior leadership experience in healthcare revenue cycle or Accounts Receivable, including responsibility for a large, complex, multi-site organization.
• Demonstrated success leading senior leaders and influencing distributed operational teams.
• Experience establishing enterprise governance, internal controls, performance management, and executive reporting processes in a high-volume environment.
• Proven ability to lead transformation, standardization, and technology-enabled process improvement initiatives while maintaining business continuity.

Required Education

• Bachelor's degree in Business, Finance, Accounting, Healthcare Administration, or a related field, or equivalent relevant experience.

Essential Physical Requirements

• Ability to perform work that may require prolonged periods of sitting, standing, walking, reaching, speaking, hearing, and working at a computer.
• Ability to travel by automobile and/or airplane as needed.

Travel Requirements

• Travel as needed to support enterprise operations.

Preferred Experience

• Advanced degree in Business, Finance, Accounting, Healthcare Administration, or a related discipline.
• Experience within skilled nursing, assisted living, independent living, post-acute care, or other multi-site healthcare environments.
• Experience with PointClickCare at an enterprise or management-console level and familiarity with related revenue cycle, analytics, and financial systems.
• Experience supporting acquisitions, integrations, rapid organizational growth, or large-scale revenue cycle transformation initiatives.

Knowledge, Skills, and Abilities

• Deep knowledge of billing, collections, cash application, payer contracts, reimbursement methodologies, denials management, adjustments, write-offs, reconciliations, internal controls, and revenue cycle reporting.
• Strong understanding of governance, compliance, audit readiness, and risk management principles within complex healthcare organizations.
• Expertise in establishing reporting standards, data integrity practices, performance dashboards, and operational metrics that drive accountability and decision-making.
• Exceptional executive communication, stakeholder management, analytical thinking, and decision-making skills.
• Ability to influence cross-functional leaders and drive alignment across geographically dispersed teams without direct operational authority.

Work Location

• This position is located at our downtown headquarters in Salt Lake City, Utah.
• Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

• If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let's shape the future of healthcare!
• Join Our Team and Thrive!
• At PACS, we believe our employees are our greatest asset. That's why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

• Join us at PACS and take advantage of a workplace that truly values you!
• We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs.