VR Front Desk Associate (Program Associate III)
- Location
- Lincoln, NE
- Listed
- 5 days ago
About the role
The work we do matters!
- Hiring Agency: Education - Agency 13
- Location: Lincoln, NE
- Hiring Rate: $19.939
Front Desk Associate (Program Associate III) (Open)
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
11-18-2026
About the role
If you get gratification from helping others and providing a welcoming first impression, join us as a VR Program Associate! In this role, you'll play a key part in our daily operations, offering exceptional customer service to clients and providing valuable support to VR Specialists across various tasks.
This is a part-time, on-site position focused on greeting visitors to our office. The schedule is Monday through Friday, from 1:00 PM to 5:00 PM. If you're excited to make a positive impact in a collaborative, team-driven environment, we'd love to have you on board!
The Nebraska Department of Education does not sponsor or transfer non-immigrant work visas for these positions.
Office Location: This position is assigned to our office located at 84th & O St, Lincoln, NE.
Pay Grade 3: $19.939/hour
This rate is based upon available budget funds; any offer will be made at this rate.
Teammates Enjoy
In addition to being part of meaningful work and making a difference through public service, our Total Compensation package includes well over $20,000 in additional Benefits value!
Part-time employees (at or greater than 20 hours per week) are still eligible for these benefits, with adjusted rates. This includes:
- Thirteen paid holidays per year
- Competitive benefits, paid time off, and retirement
- Generous employer contributions to health insurance with four plans and coverage levels to choose from
- Dental, vision, long and short-term disability, flex spending and health savings accounts, employee assistance program, employee discount program, and more!
- Generous vacation and sick leave earnings each year, plus a variety of other leave types
- 156% state-matched retirement (yes, that's $1.56 for every dollar!) with a guaranteed 5% return
- $20,000 basic life insurance benefit at 50% of the monthly rate ($0.48 per month), with additional life insurance options
Essential Functions
- Performs receptionist duties, responds to basic questions about Vocational Rehabilitation, and schedules appointments for clients.
- Maintains electronic files, makes copies, routes information, and processes mail and postage.
- Operates and maintains office equipment, manages inventory, and orders and stocks equipment and supplies.
- Enters client information into the Nebraska VR data system (QE2) for intake, appointment set up, service provision, etc. Runs reports, and monitors and updates client employment milestones. Uploads client documents and enters task notes for all client interactions.
- Contacts medical providers, schools, and other organizations to request and collect necessary medical, school, public benefit, and financial information; and ensures receipt of requested information.
- Assists VR Specialists with client purchases.
Working Conditions and Travel
This position requires approximately 100% of work time spent in an office environment. There is no expected overnight travel.
Minimum Qualifications
High school diploma or equivalent and two years of experience related to the essential functions of the position. Any equivalent education and/or work experience may be substituted in order to meet the minimum qualifications of the position.
Preferred Qualifications
Experience with persons with disabilities, providing customer service. Experience using a client data system and keeping accurate records.
- If you're currently employed by the State of Nebraska, please don't apply through this external career site.
- Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page.
- You can access Workday anytime through the Link web page:
Benefits
- We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
- Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status.
Equal opportunity and legal notices
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
From Son's careers page, first listed on Rolev.ai on November 4, 2026. Rolev.ai is not the employer.
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Common questions
Where is the VR Front Desk Associate (Program Associate III) job at Son located?
This VR Front Desk Associate (Program Associate III) position at Son is located in Lincoln, NE. Always check Son's application page for specific state eligibility or relocation policies.
How do I apply for the VR Front Desk Associate (Program Associate III) position at Son?
This listing links directly to Son's Workday application page. You can apply directly on Son's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.