Warehouse Operator, EWM

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

• Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
• As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
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• Location: USA - Lancaster, Lyndon B Johnson Fwy
• Division: Solutions
• Job Posting Title: Warehouse Operator, SAP EWM
• Time Type: Full Time

Position Summary

The SAP EWM Operator is essential for executing day-to-day warehouse operations utilizing SAP Extended Warehouse Management (EWM). This position acts as the crucial link between physical material handling, including receiving, put away, picking, shipping, and digital inventory accuracy. The operator leverages RF barcodes scanners and industrial terminals to process tasks in real time, ensuring maximum operational throughput, inventory integrity, and order fulfillment accuracy.

As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality.   Associates are expected to comply with all corporate and site-specific policies.

Essential Duties and Responsibilities

Operations

• Acts as the secondary support of the client’s systems solutions for the user community
• Works to identify and resolve system issues on floor pertaining to all functions
• Actively works with EWM Super User to come up with systemic solutions
• Will actively work with IT to resolve issues that cannot be solved locally via detailed incidents

Key Responsibilities

Inbound & Outbound Operations (RF Terminal Execution)

• Execute inbound receiving activities: unload shipments, verify physical quantities against ASN/PO documents, and generate goods receipts in SAP EWM.
• Perform systematic put away using RF handheld devices according to SAP EWM automated slotting and bin location strategies.
• Execute wave picking and order fulfillment tasks utilizing voice picking or RF scan workflows (FIFO/FEFO rules).
• Conduct packing, staging, shipping confirmation, and goods issue postings for outbound customer and transfer orders.

Inventory Control & Bin Management

• Perform physical inventory checks, continuous cycle counting, and inventory adjustments directly within SAP EWM.
• Monitor storage bins, storage types, handling units (HUs), and stock categories (e.g., Unrestricted, Quality Inspection, Blocked).
• Identify physical vs. System inventory discrepancies and execute corrective replenishment or bin to bin transfers.
• Manage batch tracking, serial number assignment, and catch-weight verification where required.

Exception Handling, Safety & Equipment Maintenance

• Troubleshoot real-time EWM warehouse task exceptions (e.g., bin locks, quantity shortfalls, damaged stock reporting).
• Process customer returns, blocked stock relocation, scrap processing, and quarantine hold workflows per SOPs.
• Safely operate Material Handling Equipment (MHE) including forklifts, reach trucks, and electric pallet jacks.
• Maintain clean and organized work zones in accordance with 5S principles and safety compliance standards (OSHA).
• Key SAP EWM System & Hardware Ecosystem

Understand

: Honeywell/ Zebra RF Handheld Scanners, Zebra Thermal Label Printers, Forklift Mounted Terminals.

Core Modules & Capabilities

SAP S/4HANA EWM, RF Framework (ITSmobile/Fiori), Physical Inventory, Slotting & Rearrangement, Labor Management Integration, Yard Management.

Supervisory Responsibilities

N/A

Qualifications & Skill Requirements

• System Knowledge: Minimum 1-3 years of direct operational experience utilizing
• SAP EWM or SAP WM.

RF Scanning Proficiency

Hands on experience with industrial handheld barcode scanners, vehicle mounted terminals, and mobile printers.

Warehouse Experience

• 2 years in a high-volume distribution center, manufacturing plant, or 3PL logistics center.
• MHE Certification: Active Certification (or ability to certify) Forklift, Order Picker, or Reach Truck Operations.

Physical Demands

Ability to lift to 50lbs, stand/walk for extended shifts, and work in varying temperature environments.

Preferred Skills & Competencies

Sap S/4hana Ewm/

• Wave Management/ Handling Unit (HU) Mgmt/ Cycle Counting/ (FIFO/ FEFO picking)/ RF Transaction UI/ 5S Methodology/ Cross Docking.
• Understand core SAP EWM concepts: Storage Bins, Warehouse Tasks (WT), Warehouse Orders (WO), Packaging Specifications.
• Strong analytical and problem-solving capabilities with keen attention to numerical detail.
• Basic Proficiency in MS Office (Excel, Word) and standard workplace communications.
• Language Skills
• English (reading, writing, verbal)
• Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, and writing).
• Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).
• Basic to Intermediate skills needed.
• Business & financial acumen (analyzing financial information, dealing with complexity, problem solving, using sound judgment).
• Analytical skills (e.g., storing information, data management, mining data, learning, and following procedures).

Education & Experience

• Either Four-year degree in a computer related field or 2-year degree and relevant experience is basic requirement
• Minimum of
• 1 year of job related/relevant experience.
• 1-3 years of experience is preferred.
• Experience dealing with end users, vendors, and clients.
• End to end understanding of the business intelligence and all the components required to run a BI environment.

• Certificates & Licenses: N/A
• Mathematical Skills
• Good mathematical skills
• Other Skills

• Conviction (adapting to change, being flexible, finding work improvements, resolving conflicts).
• Customer passion (customer service).
• Personal integrity (behaving with integrity and sensitivity to others).
• People and relationship management skills (e.g., demonstrating teamwork, sensitivity to others).

Results driven (being dependable, being persistent/overcoming barriers, being productive, being resourceful, demonstrating work ethic, drive to achieve goals, IT compliance, prioritizing, reading, taking Initiative, taking ownership, working autonomously, project management skills).

• Change management skills (e.g., learning agility, adapting to change).
• Works under general supervision but is expected to use knowledge and experience to provide quality support to the user community.
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months that can range from mild to moderate.

• CORE COMPETENCIES
• Leader of Others
• Accountability
• Business Acumen
• Communication / Building Partnership
• Developing Oneself
• Developing Others
• Drive for Results
• Embracing Change
• Problem Solving
• Empowerment
• Leadership Excellence
• Leading Change
• Problem Solving
• Independent Contributor
• Accountability
• Communication / Building Partnership
• Customer Orientation
• Developing Oneself
• Drive for Results
• Embracing Change
• Problem Solving
• Professional Competencies

Physical Demands

• Occasionally
• Handling/Fingering, Sitting
• Frequently
• Bending
• Constantly
• Walking and Standing
• Ability to Lift/Carry and Push/Pull
• 21-50 pounds

Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.

• Must be able to lift, bend, stoop, reach, and climb.
• Must be able to lift up to 30 pounds.
• Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.

Must be able to travel by plane and/or automobile.

Work Environment

• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
• Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible.
• May be required to be “on-call” outside of normal business hours in order to resolve system failures or other problems.

DSV Benefits Showcase

. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

• DSV – Global transport and logistics
• Working at DSV means playing in a different league.
• As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

• At DSV, performance is in our DNA.
• We don’t just work – we aim to shape the future of logistics.
• This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
• We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
• If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

• Start here. Go anywhere
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