Warehouse Supervisor

Jingdong

Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

Responsibilities

• Manage and supervise a team of warehouse associates, including scheduling, training, performance management, and conflict resolution.
• Oversee inbound and outbound logistics, including receiving, put-away, picking, packing, shipping, and inventory control.
• Ensure adherence to all company policies, safety regulations, and quality standards.
• Monitor and analyze warehouse performance metrics, identifying areas for improvement and implementing corrective actions.
• Optimize warehouse layout and processes to maximize space utilization and operational efficiency.
• Maintain accurate inventory records and conduct regular cycle counts and physical inventories.
• Operate and oversee the use of warehouse equipment, including forklifts, pallet jacks, and other material handling equipment.
• Collaborate with other departments, such as logistics, procurement, and customer service, to ensure seamless operations.
• Prepare and submit reports on warehouse activities, performance, and staffing.

Qualifications

• High school diploma or equivalent; Bachelor's degree in Logistics, Supply Chain Management, or a related field preferred.
• Minimum of 3-5 years of experience in warehouse operations, with at least 2 years in a supervisory role.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Strong understanding of warehouse management systems (WMS) and inventory control principles.
• Excellent organizational, problem-solving, and communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to operate various warehouse equipment (e.g., forklifts, pallet jacks) with relevant certification preferred.
• Willingness to work flexible hours, including weekends and holidays, as needed.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.