Warehouse Supervisor

General Summary

The Warehouse Supervisor is responsible for overseeing the operational activities of the distribution warehouse while supporting quality and regulatory requirements and operational metrics. These activities include contributing to daily work, managing and leading warehouse employees in the receiving of goods, inventory management, and order fulfillment activities.

Essential Functions

• Directly supervise distribution personnel, including assigning daily work, monitoring performance, providing coaching and training, and ensuring compliance with company policies and procedures.
• Develop team capabilities through cross-training, workload balancing, and performance feedback.
• Manage customer backorders and order fulfillment priorities to ensure timely and accurate delivery of products.
• Oversee daily warehouse activities, including receiving, inventory movements, picking, packing, shipping, set deployment support, and returns coordination.
• Allocate labor and resources to support operational priorities, project activities, and changing business demands.
• Ensure adherence to safety, quality, and inventory control standards.
• Serve as the primary operational point of contact for Customer Service and Logistics.
• Coordinate resources and timelines for operational projects, ERP/Business Central testing, process improvements, and new product launch support.
• Produce weekly and monthly KPI statistics and reports as required.
• Support 5S and supply-management activities

Supervisory Responsibilities

The role has direct reports.

Qualifications

• Ability to communicate in a clear, concise, and understandable manner, and listen attentively to others.
• Ability to maintain a fair, consistent set of standards as they apply to the work force.
• Adjust priorities and manage time wisely in a fast-paced environment.
• Maintain accurate documentation and records.
• Ability to follow directions and work independently.
• Ability to develop and implement business procedures.
• Computer literacy with knowledge of basic software applications (ex. Microsoft Office suite products).
• While travel is not expected, ability to travel as needed to support our global operations is preferred.

Education And/or Experience

Requires a High School Diploma or Equivalent. MRP or ERP experience required.

Language Skills

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to prepare routine reports and correspondence.
• Ability to communicate effectively with customers, vendors and other employees of the organization.
• Requires excellent grammar and spelling.

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to Ability to add compute rate, ratio and percent.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Certificates, Licenses, Registrations: Requires a valid driver’s license.

Other Skills and Abilities

Requires the ability to operate a variety of standard office equipment, such as a computer and keyboard, calculator, fax, photocopier, telephone, cell phone, etc. Requires proficiency with Microsoft Word, Excel, Outlook and PowerPoint.

physical demands

• While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel.
• The employee is frequently required to climb stairs, talk and hear.
• The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• The noise level in the work environment is that found in a “normal office environment; noise levels during visits to other locations in the building may be moderate and occasionally loud. The employee occasionally performs work related to travel.
• The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.