Warehouse - Team Lead

About the role

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

About the role

The Warehouse Lead is responsible for leading an assigned team through the daily activities in d TERRA's Fulfillment Center to ensure smooth operations and efficient completion of projects. This position assists the supervisor and management with training of new team members, oversees the daily workflow, coordinates schedules and assignments of the Warehouse Team.

Available shift: 1:30 pm - 10 pm Monday to Friday

Job Responsibilities

• All warehouse associate responsibilities.
• Oversee daily operations.
• 'Manage by walking around'- work in the department, side-by-side with the other associates.
• Fiercely promote department and company initiatives.
• Motivate team members to stay on task and increase performance.
• Identify and facilitate training & coaching needs.
• Exemplify loyalty and support for team members.
• Adherence and implementation of lean and 5S principles.
• Help with the onboarding of new hires in the department.
• Mastery of department subject matter.
• Highly involved with strategic decision making relevant to processes and systems.
• Drive continuous improvement of department processes, systems, and metrics.
• Set clear, daily team goals.
• Delegate tasks and set clear deadlines.
• Monitor and report team performance.
• Drive a culture of open communication.
• Be a sounding board for team members feedback and ensure action or closure.
• Recognize and reward high performance.
• Encourage creativity and competitiveness.
• 60% of time will be spent processing tasks (touching product) and 40% focusing on lead tasks/responsibilities.
• Demonstrate eagerness to help in other fulfillment center departments when necessary.
• Always be an ambassador of d TERRA culture.

Job Qualifications

• High School Diploma or equivalent.
• 2+ years of leadership experience.
• 2+ year college degree preferred.
• Lean/Six Sigma Certification preferred.
• Strong work ethic, self-motivation, and a competitive drive.
• Basic computer skills.
• Punctuality and time management.
• Experience with forklift operation, warehouse management systems, and procedures.
• Strong leadership skills with a focus on team motivation, conflict resolution, and decision-making.
• Excellent verbal and written communication skills for interacting with various levels of staff and customers.
• Strong organizational skills, attention to detail, and ability to prioritize tasks.
• Ability to think creatively, solve problems, and understand complex business dynamics.