West Lakes Patient Access Representative I
- Location
- MMCIA - MercyOne West Des Moines Medical Center Central, IA
- Listed
- 2 days ago
About the role
Employment Type: Part time
Shift: Evening Shift
About the role
PART TIME - 2nd SHIFT 1500 - 2330 Saturday-Sunday every other weekend
CONSIDER US!
- REFERRAL BONUS AVAILABLE!
- DAILY PAY!
- OVERTIME AVAILABLE!
- BENEFITS AVAILABLE ON DAY ONE!
- TUITION ASSITANCE!
- AMPLE OPPORTUNITIES FOR GROWTH!
What IT Takes to Succeed
- High energy
- Work well in high volume environment
- Aligning to the Trinity Health Mission, Vision, and Core Values
Essential Functions
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus
- Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
- Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
- Responsible for distribution of analytical reports.
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Data Management & Analysis
- Research & compiles information to support ad-hoc operational projects & initiatives.
- Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
- Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Minimum Qualifications
- High school diploma or equivalent.
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Minimum Qualifications
High school diploma or equivalent.
Additional Qualifications (nice to have)
- Medical terminology required & knowledge of diagnostic & procedural coding
- Insurance verification with the ability to explain benefits, secure necessary authorizations
Physical & Mental Requirements & Working Conditions
Direct Healthcare Services / Indirect Healthcare / Support Services
- Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
- Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
- Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional
- Exposure to interruptions, shifting priorities & stressful situations. Frequent
- Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous
- Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous
- Perform manual dexterity activities & / or grasping / handling. Frequent
- Ability to climb, kneel, crouch & / or operate foot controls. Occasional
- Use a computer / other technology. Continuous
- Sit with the ability to vary / adjust physical position or activity. Continuous
- Maintain a safe working environment & use available personal protective equipment (PPE). Frequent
- Comply with Trinity Health's Code of Conduct, policies, procedures & guidelines. Continuous
- Ability to provide assistance in the event of an emergency. Occasional
Direct Healthcare Services
- Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional
- Lift a maximum of 30 pounds unassisted. Occasional
- Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent
- Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
- Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional
- Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional
Indirect Healthcare / Support Services
Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional
- Encounter a clinical / patient facing / hands on interactive work environment.
- Frequent Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.
- Continuous
Work outdoors with variable external environmental conditions. Occasional
Equal opportunity and legal notices
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
From Trinity Health's careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
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Common questions
Where is the West Lakes Patient Access Representative I job at Trinity Health located?
This West Lakes Patient Access Representative I position at Trinity Health is located in MMCIA - MercyOne West Des Moines Medical Center Central, IA. Always check Trinity Health's application page for specific state eligibility or relocation policies.
How do I apply for the West Lakes Patient Access Representative I position at Trinity Health?
This listing links directly to Trinity Health's Workday application page. You can apply directly on Trinity Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.