Work-Based Learning Coordinator

About the role

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 308

Pay Range

$75,200.00 - $112,700.00

About the role

The Work-Based Learning Coordinator supports the design, implementation, and continuous improvement of journeyworker/mentor support systems across Craft's apprenticeship portfolio.

This role coordinates journeyworker/mentor recruitment, onboarding, training, engagement, and professional learning activities that prepare workplace journeyworker/mentors to effectively support apprentices as they develop occupational competencies and progress toward educational and career goals.

The role contributes to scalable mentor support systems that improve apprentice persistence, competency attainment, completion, and workforce success.

Primary Responsibilities

Journeyworker/Mentor Development and Engagement

• Coordinate journeyworker/mentor onboarding, orientation, and professional learning activities across apprenticeship programs.
• Support the development and maintenance of journeyworker/mentor resources, toolkits, guides, and learning materials.
• Coordinate journeyworker/mentor communities of practice, networking opportunities, and peer learning experiences.
• Promote effective mentoring practices that support apprentice engagement, persistence, and skill development.
• Support implementation of coaching, feedback, and workplace learning frameworks that strengthen mentor effectiveness.

Employer and Partner Support

• Serve as a point of coordination for workplace mentors and employer partners.
• Support employer implementation of journeyworker/mentor development practices and apprentice support strategies.
• Coordinate communications, meetings, and engagement activities related to journeyworker/mentor initiatives.

Apprenticeship Program Support

• Support journeyworker/mentor development initiatives aligned to Registered Apprenticeship Programs, employer-sponsored apprenticeships, and other work-based learning pathways.
• Assist in aligning journeyworker/mentor support to occupational competencies, on-the-job learning objectives, and program outcomes.
• Coordinate activities that strengthen the quality, consistency, and effectiveness of workplace learning experiences.

Data, Reporting, and Continuous Improvement

• Track journeyworker/mentor participation, engagement, satisfaction, and completion metrics.
• Support collection and reporting of program implementation and outcome data.
• Analyze mentor and apprentice feedback to identify opportunities for improvement.
• Contribute to continuous improvement efforts that strengthen journeyworker/mentor effectiveness and apprentice success.

Project Coordination

• Coordinate project plans, timelines, meetings, communications, and deliverables related to journeyworker/mentor development initiatives.
• Support implementation of grant-funded and institutionally funded apprenticeship programs.
• Prepare reports, presentations, and stakeholder communications.
• Perform additional duties and special projects as assigned.

Additional information

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Knowledge, Skills, and Abilities

• Knowledge of apprenticeship, workforce development, and work-based learning practices.
• Understanding of adult learning and workplace learning principles.
• Strong project coordination and organizational skills.
• Excellent written and verbal communication skills.
• Ability to establish and maintain effective working relationships.
• Ability to analyze data and identify opportunities for continuous improvement.
• Ability to work independently and collaboratively in a remote environment.

Education

• Bachelor's degree in Education, Workforce Development, Human Resources, Organizational Development, Business, Healthcare, Human Services, or a related field.

Experience

• 5 years of experience supporting apprenticeship programs, workforce development initiatives, professional learning programs, talent development programs, or related activities.
• Demonstrated ability to coordinate multiple projects and priorities simultaneously.
• Strong organizational, communication, and relationship-building skills.
• Experience working collaboratively with diverse stakeholders and partners.

Experience in Lieu of Education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Experience working with Registered Apprenticeship Programs, work-based learning, internships, clinical education, educator preparation, or workforce development programs.
• Familiarity with mentoring, coaching, adult learning, or workplace learning principles.
• Experience supporting employer partnerships and stakeholder engagement.
• Experience with grant-funded initiatives.
• Master's degree in a related field.
• Experience working in competency-based learning environments.

Travel

• This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year).
• Additional travel may include conferences, visits to company locations, and other business-related events as needed.
• Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

• How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
• Additional Information