Workplace Associate
- Pay
- $60,000 – $65,000 per year
- Location
- New York, NY
- Listed
- Yesterday
About the role
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Summary
The Workplace Associate provides comprehensive workplace management services to create a best-in-class experience while supporting routine facility operations. As the first point of contact at Reception, this pivotal role delivers authentic service experiences that strengthen the bond between JLL, our clients, and their guests.
The position involves continuous monitoring of facility conditions, procurement management, work order coordination, and welcoming employees with genuine hospitality. This role maintains smooth operations through exceptional customer service, thoughtful administrative support, and execution of duties to the highest professional standards.
Key Responsibilities
Site Operations
- Create a comfortable, welcoming, and hospitable environment for employees and guests
- Handle internal and external communications, including monitoring the main phone line
- Anticipate client needs through observation to create memorable experiences
- Perform additional responsibilities as assigned by the Facilities Manager
- Support the Workplace Management team with tactical planning and daily operations
- Provide facility-specific assistance to the project management team
- Schedule, coordinate and communicate maintenance activities
- Manage internal and building work order systems and invoice processing
Workplace Experience
- Provide authentic, caring, and timely services to create a welcoming environment
- Serve as a solution provider by directing teammates and guests to appropriate points of contact
- Monitor office/facility conditions continuously
- Ensure appropriate follow-up with teammates and stakeholders
- Provide direction to vendors and service providers to ensure excellent coordination of work
- Assist with meeting and conference room reservations
Visitor Management
- Deliver personable and efficient visitor registration services
- Ensure regulatory compliance in visitor access systems
- Execute emergency response plans when necessary to ensure safety of clients and guests
Compliance
- Follow all HSSE guidelines
Skills and Knowledge
- Superior customer service skills
- Ability to maintain professionalism in stressful situations
- Effective planning and time management skills
- Ability to multitask and work independently
- Experience with Corrigo or other CMMS/Automated Work Order systems
- Proficiency in Microsoft Office applications
- Strong written and verbal communication skills
- Excellent organizational abilities and collaborative approach
Technical Requirements
- Advanced proficiency in Excel for customizing administrative reports
Additional information
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position: 60,000.00 - 65,000.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location: On-site -New York, NY
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Benefits
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Equal opportunity and legal notices
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
From Jll's careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Workplace Associate role at Jll, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Workplace Associate role at Jll?
The Workplace Associate posting at Jll states compensation of $60,000 – $65,000 per year. Final pay may depend on location, experience, and interview evaluation on Jll's official career site.
Where is the Workplace Associate job at Jll located?
This Workplace Associate position at Jll is located in New York, NY. Always check Jll's application page for specific state eligibility or relocation policies.
How do I apply for the Workplace Associate position at Jll?
This listing links directly to Jll's Workday application page. You can apply directly on Jll's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.