Workplace Experience Manager - Austin

About the Role

We’re looking for a Workplace Manager to help our Austin office run smoothly and feel like home. The Workplace Manager plays a key role in maintaining a welcoming, efficient, and inspiring space-ensuring our workplace supports every team member and guest who walks through the door.

This role combines hospitality, facilities care, and light operational support. You’ll manage the day-to-day upkeep of the space, ensure it’s always vibrant and positive, and provide administrative and logistical help where needed. The ideal candidate is approachable, detail-oriented, and takes pride in making sure every corner of our office reflects our company values.

Key Responsibilities

Creating a Welcoming Environment

• Keep all shared areas-including kitchens, meeting rooms, and lounges-tidy, well-stocked, and inviting throughout the day.
• Welcome visitors and team members with warmth and professionalism.
• Support on-site meetings, events, and gatherings, including setup, catering coordination, and clean-up.
• Monitor the overall look and feel of the office to ensure it remains reflective of our brand and culture.

Keeping the Office Running Smoothly

• Oversee daily office operations, acting as the primary point of contact for all facility and workspace needs.
• Coordinate with external partners and vendors (cleaning, maintenance, catering, supplies, etc.) to maintain consistent service standards.
• Manage inventory for office supplies, snacks, and beverages, restocking as needed.
• Handle incoming and outgoing mail and deliveries efficiently.
• Conduct daily walkthroughs to identify and resolve any facilities issues promptly.

Operations

• Assist with light administrative and operational tasks such as invoice processing, expense tracking, and vendor documentation.
• Support event logistics, as well as onboarding and offboarding procedures in coordination with People Operations and Executive Assistants.
• Help implement sustainability, wellness, and safety initiatives across the workplace.
• Collaborate with the broader Operations team on ad-hoc projects and process improvements.
• Work with vendors to facilitate employee recognition perks and milestone gifts.

About You

• 2-4 years of experience in office management, hospitality, facilities, or a similar operational role.
• Strong organizational and problem-solving skills, with a high attention to detail.
• Excellent communication and interpersonal abilities-approachable, calm under pressure, and solutions-focused.
• Adaptable, with a proven ability to manage multiple priorities in a dynamic, fast-paced environment.
• Tech-savvy, with hands-on experience using modern workplace tools (e.g., Google Workspace, Slack) and basic operational management systems.
• Passionate about creating inclusive, sustainable, and people-first work environments.

Compensation

The base salary for this role is $66,000-$70,000, depending on experience, skills, and role alignment. This role is also eligible for an annual bonus and participation in our long-term incentive program. But compensation is only part of the story.

At Industrious, we believe a good workplace supports the whole person. Not just the work they do. Our benefits are designed to give people the stability, flexibility, and room to grow that make a career sustainable.

Our Benefits May Include

• Heavily subsidized medical, dental, and vision plans to support you and your family
• Flexible paid time off, to maintain balance
• Paid parental leave to help you welcome a new child and focus on what matters most
• Annual professional development grants so you can keep learning and growing
• 401(k) retirement savings program to support long-term financial wellbeing
• Wellness initiatives and additional employee support programs
• Specific benefits may vary by role, location, and eligibility requirements