Workplace Lead

About the Role

We're looking for a Workplace Lead to own our physical space and what it feels like to work here. You'll report to the Head of People Experience and manage the Office Manager and Receptionist. On day one you're running NYC HQ - over the next year you'll build the team and systems to keep it running at 200 and 500 people, and lead a major office build-out.

This is a strategic role, not an administrative one. You'll run the office like a product, constantly shipping improvements that make the space match the intensity of the work we do. You'll manage the team, the budget, and the vendors, and own how Polymarket's offices look and feel. Done well, the workplace becomes a reason people want to come in.

What You'll Do

• Keep NYC HQ running at a high bar every day: space, supplies, furniture, and vibes
• Select and manage vendors (cleaning, catering, facilities maintenance) and own the workplace budget - plan it, track it, and find places to save
• Make sure investors, candidates, and partners understand who Polymarket is the moment they walk in
• Work with IT and Security on visitor management, room booking, inventory, and maintenance systems, and keep them working as we grow
• Own workplace health and safety: routine checks, ergonomics, local compliance, and emergency preparedness including evacuation plans and drills
• Work with Security on physical access and incident response, from building access to visitor protocols
• Manage and grow the workplace team, starting with the Office Manager and Receptionists - set clear goals, coach the team, and hold a high bar
• Write the playbooks and SOPs so the office runs well when you're not in the room
• Own the in-office events program: happy hours, celebrations, and All Hands logistics
• Partner with People on culture programming: swag, welcome kits, recognition, onboarding, and seasonal moments
• Manage the landlord relationship and ensure the lease is honored, we're compliant with local ordinances, and we maintain a strong partnership with the building
• Work with in-house designers and outside architects on timeline, permitting, furniture, and the move itself - delivering the new space on time, on budget, and with an exceptional experience for the team
• Take on more sites and real estate as we grow, scoping and building out new space as Polymarket expands

What We're Looking for

• 7-10+ years in workplace, office operations, or facilities at a high-growth startup or tech company, including managing people
• You've built a workplace function and led the team that runs it day to day
• You've led a major office build-out or relocation
• Sharp with budgets and vendors - you negotiate well and hold people accountable
• You build durable systems instead of one-off fixes
• Extreme ownership: when the AV dies mid-all-hands, you fix it and make sure it doesn't happen again
• High taste and attention to detail - the office should look good and run well
• A strong communicator who can talk to executives, engineers, and contractors and adjust to whoever's in the room
• (Plus) Experience in fintech, crypto, or fast-moving startups
• (Plus) Experience managing office build-outs in NYC specifically
• (Plus) Event planning background, internal or external
• (Plus) Familiarity with Notion, Slack, and modern workplace tools
• (Plus) Experience partnering directly with People Ops/HR on culture programming

Benefits

• Competitive salary & equity
• Unlimited PTO
• Full Health, Vision, & Dental coverage
• 401k match
• Hardware setup: new MacBook Pro, big display, & accessories

Base salary range

$200,000 to $300,000 annually, plus equity and benefits.

This range reflects a good-faith estimate for this position. Experience levels vary widely within a title here, so please reach out even if your expectations fall outside it. We're always happy to chat.