ZDOCK Lead Associate

About the role

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.

Job Summary

This role is responsible for leading, motivating, training and supporting a team of Warehouse Associates in a specific or overall area of the warehouse. This person will ensure that the assigned area and the Warehouse Associates in that area perform in an efficient manner and that all necessary precautions are taken to protect warehouse contents against loss.

KEY RESPONSIBILITIES (other duties as assigned)

• Responsible for scheduling of work within the assigned team and area. Creates work documents for picking, moving, and shipping of merchandise. Maintains records and assignment lists of tasks performed throughout the day to minimize down-time and to create a record for accountability. Reconciles completed work for administrative completeness and processes final documents in assigned area(s). Keeps records of work performed vs. time to create comparative metrics.
• Maintains a constant dock presence inspecting work in progress. Works alongside warehouse staff often performing the identical tasks while evaluating and demonstrating proper techniques and disciplines. May on any given day perform the tasks of 'other' warehouse areas working in combination with other Leads or Supervision.
• May have key and security access. May oversee the building at times. Responsible for maintaining security and following RDC procedures for security access.
• Maximizes productivity of personnel by proper training of new staff or those that are revealed to need additional training.

Scope & Impact

RDCs may have zero to as many as five people in this role depending on RDC size and complexity. Sub-areas include the Delivery process, receiving, Inventory/returns/repairs, and other unique areas like the non-RDC/fabric sets area present in one building. Buildings may have a stronger delineation depending on the number of people in this role but in almost every case there will be inter-play between assigned areas, especially to support rotating days off or weekends.Each of these people/departments will be assessed by the overall efficiency and minimal negative effects on customer accommodation and inventory.

Minimum Requirements

• High School Diploma or GED with 0-2 years of relevant experience
• Forklift Operator Certification
• Travel Required: None

Preferred Requirements

• Experience with performing at a Leadership level (no matter how small) is preferred and a distinct advantage. This position is not a Supervisor and does not have hiring or correction authority. The interest and ability to learn and utilize the depth of RMS is mandatory.

Physical Demands/work Environment

• Nearly continuously to hear, listen and talking.
• Often required to sit, repetitive hand motion, standing and walking.
• Sometimes required to bend, stoop, climb stairs, climb ladders, kneel, squat, crouch, crawl, balance, reach overhead, pull, push, and lift up to 350 pounds.
• Not required to shovel.

• CORE ATTRIBUTES: Communicate Transparently
• Lead the Team
• Impact and Influence
• Deliver Results
• Coach and Develop

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours: 40

Benefit offerings to employees and their families include

Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company's Driver Management Program to be considered for the role.