211537 / Salesforce Analyst
- Location
- Hillsboro, OR
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 5+ years
- Education
- Bachelor's degree
- Listed
- 30 days ago
Skills & highlights for this role
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce custom development
Also useful
- Marketing Cloud
- Wave Analytics
- Lightning Experience
About the role
Responsible for the end to end delivery and smooth operations of our divisions CRM capabilities working with adjacent project management, development and BI teams. This person would work hands on with our internal customers/stakeholders in facilitating requirements development to gain an understanding of our current state business processes, determining future needs and supporting the implementation work that follows.
The BA will elicit current state pain points and uncover gaps in CRM best practices. When appropriate, they will produce more detailed supporting materials such as business cases, business process diagrams, wireframes and other context diagrams. These requirement gathering sessions can be derived from individual ticket requests or larger observed business objectives determined through roadmap development.
This person will be able to synthesize both technical and business information and present implementation needs and options confidently. The BA presents complex information equally well to high level management audiences or a developer community.
The BA will have hands-on experience implementing Safesforce.com functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders at any phase of development.
This person will also act as a primary Salesforce Administrator working to implement new user functionality via sound Salesforce and industry best-known-methods and establishing operating models to manage the onset of new requests.
Responsibilities
- Help build/improve requirements elicitation strategies for every stakeholder group we engage.
- Strong understanding of Salesforce's capabilities and limitations and can clearly communicate those to customers.
- Lead discovery and collaborative requirements reviews, which can includes large audiences, solution presentations, and prototype demonstrations.
- Maintaining and enhancing data integrity through effective design, maintenance and security in the Salesforce.com application.
- Responsible for identification and inventory of customer process pain points and gaps in best practices.
- Perform rapid analysis and decomposition of complex business information into technical process components.
- Perform business process modelling, User experience modeling and basic technical architecture diagramming.
- Can interpret technical and business strategy roadmaps and apply a detailed technical solution.
- Comfortable building and demonstrating prototypes in Salesforce validation/sandbox environments.
- Comfortable with heavy involvement in user acceptance test planning.
- Ability to work in an Agile development team structure
Qualifications & Requirements
Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience 5+ years experience as a Business Analyst or Systems/Software Engineer or Software experience 4+ years experience with Salesforce.com configuration Experience with Salesforce.com custom development Strong presentation and communication skills Extensive hands-on (not just certifications) experience with implementations using Salesforce.com in the following areas: *Salesforce.com Sales Cloud *Salesforce.com Service Cloud *Salesforce.com Marketing Cloud *Salesforce.com Wave Analytics Cloud in addition to standard SF reports/dashboards *Salesforce.com Force.com platform development *Salesforce.com Lighting Experience, Components, etc a plus
Additional Information
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.
About the Company
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include: * Application Development * Project Management * Quality Assurance * Business/Systems Analysis * Datawarehouse & Business Intelligence * Infrastructure & Network Services * Risk Management & Compliance * Business Continuity & Disaster Recovery * Security & Privacy Specialties* Contract Staffing (Staff Augmentation) * Permanent Placement (Staff Augmentation) * ICAP (Contractor Payroll) * Flextrack (Vendor Management System)
From Procom Services's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
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All Business Analyst jobsCommon questions
Where is the 211537 / Salesforce Analyst job at Procom Services located?
This 211537 / Salesforce Analyst position at Procom Services is located in Hillsboro, OR. Always check Procom Services's application page for specific state eligibility or relocation policies.
What qualifications are required for 211537 / Salesforce Analyst at Procom Services?
For the 211537 / Salesforce Analyst role, Procom Services highlights 5+ years of relevant experience; a bachelor's degree; experience with Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce custom development. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the 211537 / Salesforce Analyst position at Procom Services?
This listing links directly to Procom Services's SmartRecruiters application page. You can apply directly on Procom Services's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.