(775) Program Manager

Company Summary

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions.

Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.

Position Description

The Program Manager (PM) serves as Arlo's single point of accountability for overall execution of Strategic and Foundational Operations (S&F) support to DC3, providing management direction, administration, leadership, and quality control across all task areas and subcontractors.

The PM ensures performance meets PWS requirements, performance thresholds, and delivery schedules while maintaining strict separation from inherently governmental functions. The PM leads communications with the Government, manages program risk, ensures deliverable quality, and drives disciplined program controls to support ER, XE, Security, HR, and JA mission outcomes.

The PM is expected to be proactive in identifying contractual/programmatic risks and resource limitations.

Location: Onsite - Linthicum Heights, MD

Clearance: Active TS/SCI

Responsibilities and/or Success Factors

Program leadership and governance

• Direct and oversee day-to-day execution of all PWS tasking (Tasks 1-27), ensuring work is planned, assigned, performed, and reviewed in accordance with Government priorities and the approved PMP.
• Establish and maintain program operating rhythm (kickoff, monthly technical status meetings, internal production meetings, action item reviews) and ensure disciplined follow-through on commitments.

Program management planning and controls

• Produce and maintain the Program Management Plan (PMP), ensuring it documents the management approach, SOPs for tasks, milestones, communications rules of engagement, risk approach, and organizational chart; update as required by change conditions.
• Develop and maintain an integrated Risk Management Plan (as part of the PMP), including risk identification, impact assessment, mitigation planning, tracking, escalation timelines, and recovery planning.

Performance, quality, and compliance

• Implement program-wide quality control practices to ensure deliverables are accurate, consistent, audit-ready, properly formatted, and submitted on time.
• Ensure contract compliance with security instructions, identification requirements, handling of records/CUI/Privacy Act information, and other applicable requirements.
• Ensure staffing stability and key personnel compliance, including notification/approval coordination for substitutions and vacancy management in accordance with key personnel requirements.

Customer engagement and Government communications

• Serve as primary interface with the COR/CO as appropriate (in coordination with corporate contracts) to ensure transparent communication of status, risks, and needed Government actions.
• Issue Problem Notification Reports (PNRs) when technical, personnel, or managerial problems arise that could impact performance. Personnel and subcontractor management.
• Manage, mentor, and supervise contractor team leads and functional leads;
• ensure staffing plans, onboarding, training, and clearance processing are executed to maintain uninterrupted support.
• Ensure subcontractor integration and performance management aligns with program standards and deliverable timelines.

Minimum Qualifications Including Certificates

• TS/SCI clearance
• Project Management Professional® (PMP) certification.
• Demonstrated success managing projects/programs of similar size and complexity within last 10 years.
• Within last 5 years, demonstrated manpower requirements determination/management for comparable scope across diverse labor categories.
• Within last 5 years, demonstrated comprehensive financial and performance monitoring using key performance metrics.

Desired Qualifications

• Experience leading FFP service contracts with multi-directorate stakeholders and high security compliance demands.
• Demonstrated experience building PMP/RMP structures, establishing repeatable SOPs, and managing deliverable factories (templates, peer review, version control).
• Strong familiarity with DC3-like environments (forensics, cybersecurity, security operations) and cross-functional governance.