Access Management - Business Analysis - Senior Associate-100002-TEMPLATE

About the role

As a valued colleague on our team, you will review, monitor, and analyze business data to solve problems and/or make recommendations to improve business performance, as well as identify opportunities for enhanced business efficiency and performance through data and technology.

The Impact You Will Make

The Access Management - Business Analysis - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Provide recommendations to the team to determine business needs through understanding business unit operations.
• Gather and evaluate data on business operations, human capital, and resources.
• Make recommendations on areas for improved business performance.
• Identify and make recommendations on solutions to improve business performance.
• Translate business analysis results for customers to empower data-driven decision making.

The Experience You Bring to the Team

• Required Experiences
• 2 years

Desired Experiences

Bachelor degree or equivalent

Skills

• Experience identifying and determining levels of risk to an organization's networks and systems using cybersecurity techniques and tools such as penetration testing, application security, and intel
• The group of skills related to Business Process Management including business process modeling, process design and implementation, etc.
• Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
• Experience gathering accurate information to explain concepts and answer critical questions
• Expertise in using statistical methods, including: developing and testing hypotheses, using experimental design, and running linear and logistic regressions
• Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
• Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
• The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
• Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity
• The group of skills related to Identity and Access Management including managing roles and entitlement and managing identity and access privileges
• Skilled in discovering patterns in large data sets with the use of relevant software such as Oracle Data Mining or Informatica
• Skilled in supporting, controlling, monitoring, and management of large, complex, and sometimes geographically-dispersed IT infrastructure and applications in order to optimize IT service delivery
• Experience managing systems controls, developing recovery plans, diagnosing connectivity issues, and other network system management tasks
• Determining causes of operating errors and taking corrective action
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.
• The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
• Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
• Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
• Ability to frame ideas as systems and analyzing the inputs, outputs, and process
• The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• Adept at managing project plans, resources, and people to ensure successful project completion
• The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.
• Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)
• Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS
• Skilled in cloud technologies and cloud computing
• The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
• Skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
• Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB
• The group of skills related to Operational Excellence including improving and overseeing operations
• The group of skills related to Performance Measurement including evaluating programs, evaluating vendors, and defining and measuring KPIs
• The group of skills related to Programming including coding, debugging, and using relevant programming languages
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.
• Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes

Tools

• Skilled in VPN software and encrypting data
• Experience using scheduling software to book events
• Skilled in Active Directory
• Experience using CyberArk
• Skilled in SailPoint for identity management
• Skilled in using virtualization software such as Microsoft Hyper-V, VMWare vSphere, or Citrix XenDesktop
• Experience managing Google Duo
• Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
• Skilled in Tableau
• Experience using SharePoint
• Skilled in ServiceNow to manage digital workflows
• Skilled in SQL
• Skilled in Excel
• Experience using JIRA
• Skilled in Microsoft Teams
• Skilled in LDAP (Lightweight Directory Access Protocol)

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Corporate Professional

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career.

Tech

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.

Early Career

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to work with exceptional people and help make an impact on the future of the housing industry. Join us and be part of an inclusive, supportive team thriving in an energizing, collaborative environment. Here, you will help lead our industry forward and make your career.