Account Manager

Summary

The St. Paul Pioneer Press, a subsidiary of MediaNews Group, is seeking an experienced, proactive Account Manager to join our high-performing sales team. This hybrid role balances strategic new business acquisition with world-class account management. You will manage a portfolio of medium-to-large advertisers while aggressively pioneering new partnerships.

By leveraging our diverse multi-platform product suite-including digital solutions such as display, video, and social, along with our print solutions-you will connect advertisers with target audiences, minimize churn, maximize upsell revenue, and deliver cutting-edge media solutions.

What you will do

Strategic Sales & New Business Development (50%)

• Pioneer Outreach: Execute aggressive prospecting strategies to acquire high-value new advertisers across digital and print platforms including new business prospecting, closing accounts, and contract negotiation
• Consultative Selling: Analyze client business goals to craft custom, audience-based marketing proposals and non-traditional revenue strategies
• Contract Negotiation: Structure, prepare, and execute complex revenue contracts and formal business proposals
• Objection Handling: Expertly navigate client concerns by demonstrating campaign value, market data, and competitive media advantages

Account Management & Client Success (50%)

• Relationship Ownership: Serve as the primary point of contact for medium-to-large advertisers to ensure long-term satisfaction
• Lifecycle Management: Own the post-sale lifecycle, proactively monitoring active campaigns to secure renewals and expansions
• Cross-Functional Collaboration: Partner internally with creative services, product specialists, and ad operations teams to build and deliver seamless media solutions
• Financial Oversight: Manage accurate customer billing, financial forecasting, and proactive mitigation of client churn including client retention, campaign optimization, and upselling

Data, Analytics & Reporting

• Performance Analysis: Interpret complex campaign data and sales metrics to optimize ROI and exceed client KPI goals
• Custom Reporting: Build internal and client-facing performance reports utilizing performance analytics tools, Excel, PowerPoint, and Google Suite
• Pipeline Visibility: Provide comprehensive weekly reports detailing account activity, pipeline status, and growth opportunities

Performance Competencies

• Solution-Oriented Initiative: High-energy self-starter capable of managing shifting priorities as revenue needs fluctuate
• Market Expertise: Deep understanding of digital and print trends, ad technology, and competitive media metrics
• Executive Presence: Exceptional communication, presentation, and negotiation skills tailored for senior-level client interactions
• Detail & Time Management: Meticulous organizational skills to balance high-impact selling with rigorous operational reporting

What you will bring

• Experience: 3+ years of successful media sales and client-facing account management experience in a highly accountable, quota-driven environment (including direct experience in new business development)
• Education: High School Diploma / GED required; Bachelor's degree or equivalent work experience preferred
• Technical Proficiency: Advanced knowledge of MS Office (Word, Excel, PowerPoint), Google Analytics, and Google Ads / AdWords

Benefits and Compensation

The salary range is $60,000 - $70,000 + cell stipend, mileage reimbursement, and commission (OTE $100,000-$110,000). Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility).