Account Manager

Company at a Glance

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

OpenX is seeking an Account Manager to partner with our CTV publisher clients to drive revenue growth across our programmatic marketplace. In this role, you’ll own a portfolio of mid-market CTV publishers with the goal to deepen strategic relationships, and guide partners in leveraging OpenX’s technology, including Audience, Data and PMP solutions.

We’re looking for a strategic, analytical, and consultative team player who thrives in a fast-paced environment and understands how to build strong client relationships. You will work closely with Publisher Business Development, Solutions Architects, Buyer Development, and Product to deliver results and ensure publishers experience the full value of partnering with OpenX.

Responsibilities

• Partner with Publisher Business Development to own a subset of our top 75 CTV publishers and be responsible for overall performance and revenue forecast
• Drive publisher revenue growth and profitability through new direct supply integrations, yield optimization and upselling strategic products including publisher-sourced PMPs
• Identify, troubleshoot, and solve performance anomalies with the Solution Architect team
• Cultivate and maintain relationships with day-to-day contacts within your publisher portfolio
• Maintain a deep understanding of assigned publisher's strategy, goals, and OpenX's stack ranking to communicate to Executive and Product team in monthly updates
• Own QBRs, strategy meetings, and client entertainment
• Develop and maintain strong working knowledge of OpenX's publisher platform, reporting tools, and product suite Identify market and product opportunities and f share actionable feedback to management and product teams
• Maintain current knowledge of CTV supply trends and apply relevant insights to publisher recommendations.
• Support and share know-how with other team members in order to reach business goals and revenue objectives
• Generate and deliver trends and meaningful insights to clients, translating into actionable recommendations

Required Qualifications

• 3 - 5 years of Account Management, Customer Success, Client Services or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech
• Natural curiosity and strong understanding of the adtech and programmatic industry
• Strong communicator with a history of building relationships with clients
• Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement
• Experience with CTV mediation and ad server platforms (SpringServe, Publica, FreeWheel) and the programmatic landscape
• Advanced knowledge of Google Workspace (Docs, Sheets, Slides, Gmail, Drive, Calendar, Meet)
• BA / BS degree, or combination of equivalent work experience, training and education.

Pay and benefits

OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.

OpenX VALUES

Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

We Are One

We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

We Are Customer Centric

We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

• OPENX IS OURS
• We are all owners of OpenX
• We all have a voice to improve OpenX

We stake our personal and professional reputations on the excellence of our work

We are not interested in just "doing our jobs"; we take ownership to drive results

We Are an Open Book

We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.

We Evolve Fast

We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX TRAITS

Our three traits capture what makes a great team member at OpenX.

Humble

Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.

Driven

Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.

Smart

Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.

OpenX is committed to equal employment opportunities.