Account Manager

About the role

Triumvirate Environmental, one of the largest environmental services firms in North America, is hiring an Account Manager for our Somerville, MA corporate office.

This role is ideal for someone who thrives on solving customer problems, building strong relationships, and taking a proactive approach to understanding and anticipating client needs. Success in this position requires someone who is motivated, personable, and able to quickly build trust with customers. If that sounds like you, we'd love to hear from you!

Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

Responsibilities

• Manage a book of business consisting of existing clients.
• Drive sales of environmental waste management, disposal, and other Triumvirate services to new and existing clients.
• Lead and coordinate routine services between customers and Triumvirate.
• Cross-sell new, repeat, and recurring services to your assigned customer base.
• Assist customers with key projects to help them maintain compliance.
• Originate new business opportunities through referrals, networking, and prospecting.
• Learn and effectively apply the Sandler Consultative Selling methodology.
• Serve as a trusted, consultative liaison between clients and internal teams, solving problems and coordinating services to meet client needs.
• Coordinate job scopes and proposal creation for new business.
• Collect purchase orders to ensure timely payment of invoices and assist with outstanding invoice collections.
• Build and maintain long-lasting client relationships, ensuring customer satisfaction and retention.
• Qualify prospects, set appointments, and actively pursue new business opportunities.
• Network within customer organizations to build relationships, trust, and referrals.
• Deliver a "WOW" experience for both internal and external customers.
• Stay current on industry trends, market changes, competitors, and continuous improvement initiatives.
• Assist with Service Recovery by identifying issues, developing solutions, and implementing procedures to prevent them from recurring.
• Entertain customers and participate in client outings and networking events as needed.

Basic Requirements

• Bachelor's degree in a related field.
• 2-5 years of experience in the environmental services industry or a related field, with prior sales experience.
• Strong passion for sales, positive attitude, and high level of motivation.
• Goal-oriented, creative, organized, and able to work effectively as part of a team.
• Excellent communication and relationship-building skills.
• Experience in facilities management.
• Proven track record of selling to healthcare, higher education, life sciences, or industrial clients.
• Ability to attend client outings and networking events as needed.
• Must be eligible to work in the United States without future sponsorship.
• Must have a reliable form of transportation.

Preferred Requirements

• Experience in the environmental services industry.
• Sandler Sales Training or similar sales training.

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Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

• To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!
• The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy,

Pay and benefits

Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.

Pay Range $80,000—$105,000 USD