Account Manager - B2B Specialty Chemicals

About the role

A collective energy and ambition. A place where you can make a real difference.

We're a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Job Summary

Church & Dwight is seeking an Account Manager - B2B Specialty Chemicals, to join our team. This role is responsible for representing the Specialty Chemicals business across an assigned geographic territory (mostly mid-west).

About the Role

Build strong customer relationships, ensure customer satisfaction, execute sales and marketing programs, negotiate commercial agreements, and achieve established financial objectives.

This position reports to the National Sales Manager.

Work Environment

• Remote: This role is performed on a remote basis. Occasional attendance at in-person meetings required as business needs dictate.

Role Accountabilities and Responsibilities

• Manage sales activities within the assigned geographic territory.
• Develop and execute comprehensive territory plans.
• Develop and execute negotiation strategies and key account objectives.
• Collaborate effectively to coordinate internal and external resources required to achieve key account objectives.
• Lead and finalize contract negotiations.
• Develop and document customer proposals and contracts.
• Manage customer pricing inputs to support accurate invoices.
• Maintain accurate customer and prospect data in the CRM system (Salesforce).
• Provide timely input to the Sales KPI process to ensure territory performance is tracked and measured against plan.
• Use customer profitability metrics to support achievement of margin objectives.
• Provide accurate and timely intelligence regarding competitive activity.
• Develop and manage target account lists, strategies, and objectives.
• Travel up to 75% of the time.
• Manage key customer relationships to maintain appropriate service levels and high customer satisfaction.

Skills and Competencies

• Excellent written and verbal communication skills, with the ability to deliver professional presentations and proposals to customers and internal stakeholders.
• Strong organizational skills and attention to detail.
• Strong negotiation and commercial management skills.
• Strong problem-solving, financial, and analytical capabilities.
• Proficiency with Microsoft Office, Salesforce, and Power BI.
• Ability to assess, identify, understand, prioritize, plan, and clearly articulate market and customer requirements, including when information is incomplete.

Education and Experience

• Bachelor's degree from an accredited institution.
• 5+ years of sales experience in B2B food ingredients and specialty chemicals market.
• Demonstrated record of delivering profitable growth and proactively achieving assigned goals and objectives.
• Demonstrated ability to build and maintain strategic customer relationships, manage multiple priorities, and work independently.

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