Account Manager/Lead Account Manager

About This Opportunity

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional; you'll be a trusted technical advisor who builds deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and help drive innovation and sustainability.

Duties & Responsibilities

• Technical Innovation
• Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Strategic Communication
• Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Value Creation
• Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership
• Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth
• Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development
• Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence
• Work safely at all times, following all EHS policies and procedures

Qualifications & Requirements

Key Characteristics

• Technical curiosity and superior problem-solving skills
• Mechanical and electrical aptitude
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development

Education & Experience

Required

• High school diploma with a minimum of 8 years of direct experience in the field and water treatment industry
• Chemical water & process treatment experience
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify).

Preferred

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical)

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We offer challenging and meaningful careers. Because our people are our greatest assets, we also offer competitive compensation and benefits.

Benefits

Medical, Dental, & Vision Insurance Starting Day 1!

• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement
• We also offer...

• Opportunity for advancement. A place to build a career!
• Training in valuable skills
• Opportunity for new challenges. We're growing!
• Strong leadership team!
• As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.
• Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity

• Veolia does not accept unsolicited resumes from external recruiting firms.
• All vendors must have a current and fully executed MSA on file before submitting candidates.
• Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.