Accounts Receivable Associate - HOA Transitions & Development

Job Summary

The Accounts Receivable (AR) Associate - HOA Transition & Development is responsible for processing and maintaining all HOA Transition & Development items within the Accounts Receivable Department. This role ensures timely, accurate, and efficient onboarding of new associations, units, and homeowners and related transactions while maintaining strong attention to detail and effective communication with internal and external partners.

Schedule: Hybrid position based out of the Irvine corporate office. Hybrid schedule based on business needs. Training period will be 100% in office.

Compensation

$25 to $29 per hour DOE

What You’ll Do (Job Duties)

• Set up new associations in accounting platform, including operating account bank codes, owner listing, recurring charges, and balance forwards
• Deliver HOA transition, balance forwards, and homeowner setups in alignment with established timelines, maintaining an 85%+ on-time, first-pass accuracy rate and minimizing downstream corrections
• Execute external ledger reviews and imports into CINC with accurate validation of balances, mappings, and opening positions to minimize post-import corrections and cleanup
• Process escrow closings and ownership changes within required processing windows, coordinating with escrow, banking, and internal partners to prevent delays and escalations tied to incomplete or inaccurate information
• Process all new phase closings and related setup in accounting platform
• Act as point of contact for escrow closing documents and other escrow needs
• Prepare and support developer billing activity in accordance with established schedules, ensuring billing is issued correctly the first time and discrepancies are identified and addressed prior to issuance.
• Process escrow checks and maintain accurate payment records
• Enter miscellaneous charges, adjustments, and credits into accounting system
• Research and resolve misapplied payments in a timely manner
• Maintain clear, up-to-date documentation and visibility on in-progress transition and development work, proactively identifying risks or timing issues before deadlines are impacted
• Communicate with banks, homeowners, and escrow companies to resolve check research items, including returned or misapplied payments
• Collaborate with the Accounts Receivable team and other accounting staff to support month-end closing activities
• Provide excellent internal and external customer service, responding to inquiries regarding payments and account balances
• Other duties as assigned

Who You Are (Skills/Experience)

• College degree in accounting or related field strongly preferred, or 5+ years of related experience.
• 2+ years of accounting, accounts receivable, or cash posting experience preferred
• Strong attention to detail with a high degree of accuracy in data entry and record-keeping
• Ability to research and resolve discrepancies independently
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Skilled in Microsoft Office (Excel, Outlook, Word), Adobe Acrobat, and accounting systems. Experience with CINC is a plus
• Strong Excel proficiency preferred
• Excellent written and verbal communication skills
• Demonstrated ability to work collaboratively in a team environment
• Power BI experience preferred
• Must be able to successfully pass a pre-employment background check and drug screening.

We offer our Team Members the following

• Comprehensive benefits package for qualifying employees.
• On-going hospitality and property management training.
• Opportunities for career growth and advancement.
• Values driven company culture that encourages team work and excellence.