Accounts Receivable Credit & Collections Specialist

What's the role?

An Accounts Receivable Credit & Collections Specialist you will apply proper principles of credit and collection to maximize cash flow, minimize bad debt write-offs and to ensure accurate financial statement valuation for accounts receivable.

Here's what you'll do

• Responsible for the collection of all past due invoices in assigned area.
• Print invoices daily and mail to customers.
• Work with Customer and internal resources to resolve Customer disputes that are impacting payment.
• Provide copies of invoices to Customers upon request.
• Contact Customer to resolve payment discrepancies (over and short payments).
• Recommend A/R adjustments for tax and freight.
• Request tax exemption certificates from customer as needed.
• Recommend accounts to be referred to collection service.
• Document status of past due invoices.
• Actively participate in the monthly A/R review meeting.
• Investigate and confirm address changes and other Customer information as needed. Provide input for updates.
• Process credit card payments as requested by customers.
• Apply customer payments to clear open invoices on accounts.
• Other duties as required.

Do you qualify?

• 5 + years of experience in accounts receivable, credit and collections
• Experience in billing, invoicing, accounts receivable, customer service, or related business operations.
• SAP experience preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience working with customer billing portals is preferred.
• Proficiency in Microsoft Office applications, especially Excel.

Competencies

• Professional and courteous communication with customers and internal stakeholders.
• Willingness to answer customer calls and proactively address issues.
• Customer-focused with a service-oriented mindset.
• Solution-driven approach with strong problem-solving skills.
• Process-oriented and committed to accuracy and compliance.
• Strong sense of ownership and accountability.
• Collaborative team player with a positive attitude.
• Ability to remain professional and composed in challenging situations.
• Continuous improvement mindset and willingness to identify efficiencies

Pay and benefits

The annual pay range for this position is $53,000 - $66,000. This position is also eligible for a performance bonus.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.