Accounts Receivable Manager

What You Will Do

Leads the Customer Financial Services (CFS) team, managing customer accounts receivable (A/R), credit evaluation, and collections processes to minimize bad debt risk and improve working capital performance. Partners cross-functionally with sales, operations, logistics, and customer care to develop credit strategies, manage customer risk, and support business growth while ensuring compliance with credit policies.

Principal Functional Responsibilities

• Lead all aspects of A/R and credit management for new and existing Dealer and/or Retail customers
• Analyze customer creditworthiness using financial data, trade references, and credit reporting agencies; establish and adjust credit limits accordingly
• Monitor and prioritize collections activities using reporting tools and performance metrics to reduce past-due balances and Days Sales Outstanding (DSO)
• Manage cash application processes
• Administer order management controls for accounts outside of approved credit parameters
• Develop customer-specific operating procedures in collaboration with sales, management, and customer service to mitigate credit risk
• Implement appropriate security agreements or personal guarantees when required to protect company assets
• Maintain current knowledge of relevant laws, regulations, and industry best practices affecting credit and collections
• Provide credit and collection systems training and guidance to business partners and internal stakeholders
• Manage and coach the Dealer and/or Retail CFS team, setting clear expectations and driving team performance, productivity, and development

Essential Qualifications and Skills

• Bachelor's degree in Finance, Accounting, or a related quantitative discipline
• Minimum of 3 years of experience in accounts receivable, credit, or collections
• Minimum of 3 years of experience managing or leading teams
• Strong communication skills, including experience working with diverse customer bases and cultures
• Proficient in Microsoft Office, with expert-level skills in Excel and PowerPoint
• Strong analytical and problem-solving skills with attention to detail
• Effective time management skills with the ability to prioritize in a fast-paced environment
• Demonstrated ability to make firm, confident credit decisions
• Working knowledge of financial accounting principles related to A/R and credit management

Preferred Qualifications and Skills

• Experience with ERP systems (e.g., Oracle, SAP) for managing A/R and credit processes
• Participation in professional credit associations (e.g., NACM)
• Exposure to continuous improvement methodologies such as Lean or Six Sigma

What We Offer

At Cabinetworks, we offer a comprehensive Total Rewards package designed to support your health, financial well-being, and work-life balance, including medical, dental and vision coverage, 401(k) with company match, paid time off, parental support programs, and company-paid life and disability benefits. Eligibility and plan provisions may vary.

• Shift
• Full or Part Time
• Full time