Accounts Receivable Specialist Call Center
- Pay
- $55,000 – $65,000 per year
- Location
- Chicago, IL
- Listed
- Today
About the role
This role is responsible for contacting customers by phone to secure payment commitments, resolve payment-related concerns, and maintain accurate records of customer interactions. The A/R Specialist will work in a fast-paced, metric-driven environment and is expected to achieve defined performance targets while delivering professional customer service.
Responsibilities
- Make a high volume of outbound calls to customers regarding outstanding balances and payment commitments.
- Request payment directly and negotiate payment arrangements within established company guidelines.
- Use active-listening and problem-solving skills to understand customer concerns, clarify payment-related issues, and determine appropriate next steps.
- Investigate payment details, account information, and customer inquiries using ERP and CRM systems.
- Document customer interactions, payment commitments, follow-up actions, and relevant account details accurately and thoroughly.
- Complete timely follow-up on payment arrangements, customer commitments, and unresolved issues.
- Escalate complex customer concerns, disputed information, or issues outside established guidelines to the appropriate internal contact.
- Maintain a professional, confident, respectful, and solution-oriented approach during all customer interactions.
- Protect customer and company information by following established procedures, confidentiality requirements, and applicable policies.
Experience and Skills
- Previous experience working in a fast-paced, metric-driven call-center strong preferred
- Experience in high-volume accounts receivable collections, telesales or a comparable outbound-calling role.
- Strong active-listening, problem-solving, negotiation, and customer-service skills.
- High energy, resilience, and the ability to remain professional under pressure.
- Motivated by achieving individual and team targets.
- Open to coaching, feedback, and continuous improvement.
- Able to adapt to changing processes, priorities and systems as needed.
- Strong organizational skills, including attention to detail and accurate notetaking.
Pay and benefits
Chicago Salary Pay Range $55,000 - $65,000 USD
Learn more about us and our mission!
Daniels Health conducts background checks and drug testing as part of the post-offer hiring process.
Equal opportunity and legal notices
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
From Daniels Health's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Accounts Receivable Specialist Call Center role at Daniels Health, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Accounts Receivable Operations SpecialistExpeditors · Hawthorne, CA · $20 – $30/hr
- Accounts Receivable SupervisorStaffing Service USA · Lancaster, PA
- Accounts Receivable Clerk (Remote)Hope Services · New York, NY
- Accounts Receivable ClerkIndustrial Pallet Corp · Lafayette, IN
- Accounts Receivable and Collections RepresentativeEsri · Redlands, CA
- Accounts Receivable Operations AnalystRobinhood · Menlo Park, CA
Common questions
What is the salary for the Accounts Receivable Specialist Call Center role at Daniels Health?
The Accounts Receivable Specialist Call Center posting at Daniels Health states compensation of $55,000 – $65,000 per year. Final pay may depend on location, experience, and interview evaluation on Daniels Health's official career site.
Where is the Accounts Receivable Specialist Call Center job at Daniels Health located?
This Accounts Receivable Specialist Call Center position at Daniels Health is located in Chicago, IL. Always check Daniels Health's application page for specific state eligibility or relocation policies.
How do I apply for the Accounts Receivable Specialist Call Center position at Daniels Health?
This listing links directly to Daniels Health's Greenhouse application page. You can apply directly on Daniels Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.