Administrative Assistant III

About the role

Help us insure it

Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our "Mind Over Risk" philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.

At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what's next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.

Role Overview

Tokio Marine HCC is looking for a proactive, detail-oriented, and energetic professional to join our team as an Administrative Assistant III. In this pivotal role, you will be the operational backbone of our business unit-supporting the executive and administrative needs of our Business Unit President, senior leadership, and all employees. If you thrive in a fast-paced environment, bring positive energy to everything you do, and love keeping a team running smoothly, we want to hear from you!

Key Responsibilities

• Executive & Leadership Support: Manage complex schedules, establish agendas, coordinate appointments, and arrange business travel for the Business Unit President and senior leadership.
• Communication & Hospitality: Act as a welcoming and professional primary point of contact for both internal employees and external clients-handling incoming calls, routing inquiries, and drafting memos, correspondence, reports, and presentations.
• Office & Meeting Coordination: Plan and organize departmental meetings, reserve conference rooms, oversee incoming and outgoing mail distribution, and keep office supplies well-stocked.
• Data & Records Management: Input and maintain accurate information across spreadsheets, databases, and internal systems, while managing departmental files and off-site storage.
• Program & Project Support: Administer department-specific processes and projects, occasionally helping onboard or guide less experienced team members.

What you bring

• Experience: At least 5 years of relevant administrative support experience, ideally supporting senior leaders or executives.
• Education: High School diploma or GED required.
• Personality & Soft Skills: An upbeat, energetic, and adaptable approach paired with exceptional written and verbal communication skills. You know how to handle sensitive information with complete confidentiality, tact, and diplomacy.
• Organizational Mastery: Advanced organizational and analytical abilities with a proven track record of juggling multiple priorities and meeting deadlines without missing a beat.
• Tech Savvy: Intermediate proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, and Access).

What we offer

• Competitive salary and comprehensive benefits package.
• Strong learning culture with ongoing development opportunities.
• Opportunities for growth and career advancement.
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment.
• Basic life and disability insurance.
• 401(k) plan with 6% company match.
• 20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off.
• Paid parental leave.
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription.
• Student loan matching program.
• Employee discount program.
• An opportunity to do meaningful work and love what you do.

Additional Requirements

• Driver's License: A valid driver's license is required (no regular business travel is required for this role).
• Background & Credit Check: Because this role is designated as a cash-sensitive position, candidates must pass a criminal background check and a credit check prior to starting, as well as an annual background check thereafter (conducted in accordance with the Fair Credit Reporting Act and applicable laws).