Alumni Coordinator

About the role

Job Title: Alumni Coordinator Location: On site - Bloomington Indiana Department: Strategic Development Reports To: National Director of Strategic Development Salary: Competitive based on education and experience.

Job Summary

We're seeking a passionate and organized Alumni Coordinator to oversee post-treatment support for our clients. This role ensures sustained engagement, supports re-admission efforts when necessary, and builds meaningful relationships with alumni to promote lasting recovery.

Key Responsibilities

• Alumni Support & Aftercare Maintain regular outreach (calls, texts, emails) for at least one year post-discharge.
• Track all interactions and follow-up tasks via Salesforce or similar CRM.
• Ensure compliance with Joint Commission aftercare requirements.
• Alumni Engagement Facilitate one weekly alumni group with a licensed therapist.
• Coordinate and attend one H&I commitment per week.

• Develop strategies to strengthen alumni involvement and participation.
• Intake Oversight Review BHT-submitted intake forms for accuracy of contact and emergency information.
• Correct any errors and escalate recurring issues to the Director of Operations.
• Relationship Building Build rapport with clients prior to discharge to ensure a smooth transition into the alumni program.

• Serve as a primary contact for alumni, providing encouragement and connection to ongoing resources.
• Reputation Management Encourage alumni and family members to leave reviews on the facility's Google profile.
• Target: Secure at least five reviews per week.
• Re-Admission Support Monitor alumni well-being and identify those in need of re-engagement.
• Coordinate with admissions and clinical teams to support re-entry into care.

Requirements & Qualifications

• Strong interpersonal and communication skills, with the ability to connect empathetically with individuals in recovery.
• Excellent organizational skills and attention to detail.
• Proven ability to manage multiple responsibilities and adapt to evolving priorities.
• Experience in behavioral healthcare or alumni relations strongly preferred.
• Education & Licensure Associate's or Bachelor's degree in Human Services, Behavioral Health, or related field preferred.
• Relevant certifications or experience in peer support, alumni engagement, or case management are advantageous.

Benefits & Perks

• Why Join Us?
• At Boca Recovery Center, you'll be part of a team that values connection, compassion, and commitment to recovery.
• This is more than a job-it's an opportunity to make a meaningful impact on someone's life.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• View the federal EEO is the Law poster here.
• Ready to help change lives?
• Apply today!

Boca Recovery Center offers a comprehensive benefits package, including: Health Insurance Retirement Plans Disability Coverage Paid Time Off Continuing Education & Professional Development Opportunities Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.