Appointment Coordinator
- Pay
- $17 – $25 per hour
- Location
- Spokane, WA
- Listed
- 3 days ago
Current Employees
Please log into Workday Click Here to apply internally through the "Jobs Hub"
About the role
Responsible for assisting the Intake Coordinator daily with coordination of new patient scheduling. This position provides coverage in the absence of the Coordinator and assists with the completion of scheduling queues. Assists the Revenue Cycle Manager in research and resolution of denials as assigned. Conducts Financial Counseling as needed. Monitors physician grids weekly and monthly for accuracy. Assists the Revenue Cycle Manager with tasks essential to maintaining efficient daily function of the Revenue Cycle process.
Key Responsibilities
- Assist Intake Coordinator daily with coordination of new patient scheduling.
- Provide coverage in the absence of the Intake Coordinator.
- Obtain and/or verify all patient demographic data in SHCIS.
- Provide new patients with education on hospital services and/or treatment.
- Advise families regarding the revenue cycle process.
- Assist with coverage for Check-In and Scheduling queues as necessary.
- Identify and contact patients who do not have active insurance prior to date of service to obtain information for HEART in accordance with Financial Counseling Policy.
- Conduct Means Test as necessary.
- Communicate unresolved issues to the Revenue Cycle Manager.
- Ensure rescheduled and return appointments are scheduled according to established department and facility guidelines.
- Respond to Patient Access scheduling emails.
- Reschedule appointments as necessary according to department guidelines.
- Assist the Revenue Cycle Manager as needed.
Required Qualifications
- High School Diploma or GED
- Less than one year of experience in scheduling, registration, and insurance verification
Preferred Qualifications
- Associate Degree in Healthcare
- Less than one year of experience with computer applications
Pay and benefits
The pay range for this position is $17.13-$25.38/hourly.
Compensation is determined based on years of relevant experience and departmental equity.
Company Overview
Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations.
From Shriners Childrens's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Appointment Coordinator role at Shriners Childrens?
The Appointment Coordinator posting at Shriners Childrens states compensation of $17 – $25 per hour. Final pay may depend on location, experience, and interview evaluation on Shriners Childrens's official career site.
Where is the Appointment Coordinator job at Shriners Childrens located?
This Appointment Coordinator position at Shriners Childrens is located in Spokane, WA. Always check Shriners Childrens's application page for specific state eligibility or relocation policies.
How do I apply for the Appointment Coordinator position at Shriners Childrens?
This listing links directly to Shriners Childrens's Workday application page. You can apply directly on Shriners Childrens's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.