Assistant General Manager

Job Responsibilities

• Ensures performance indicators meet or exceed client and corporate expectations.
• Ensures division goals and objectives are met or exceeded.
• Ensures subordinate staff are well trained and being successful.
• Ensures all company policies and procedures are in place and being followed.
• Ensures the company vision, values and culture are understood, communicated and promoted throughout operations.
• Ensures liquidated damages are kept to a minimum and failures are corrected.
• Develop and maintain a positive employee and labor relations.
• Directly oversees operations department managers.
• Trains and mentors a future successor for backfill.
• Successfully manages the Operations Department annual budget.
• Assumes responsibility of the General Manager during his/her absence.

Talent Requirements

• Shall have a minimum of three years' experience in a like position in an operation of equivalent size and scope with a minimum of two years in a supervisory capacity in one of the following areas: operations, maintenance, or customer service.
• Possession of a four-year or advanced college degree in a related major is preferred.
• Possession of Industry Certifications is highly desirable.
• Must have familiarity with State and FTA regulations for transit operations is essential.
• Must possess experience in developing and managing bus runs, shift bids, and run cuts.
• Should demonstrate superior skills in the areas of operations, scheduling, resource allocation, performance monitoring, and addressing customer service concerns and have an initiative-taking and responsible manner.
• Strong organizational skills.
• Strong analytical skills.
• Strong communication skills including written and verbal.
• Ability to work independently and be a self-starter.
• Strong supervision skills with ability to lead others to success.
• Ability to develop solutions to challenge through planning and implementation.
• Ability to write and speak English.

Pay and benefits

Starting salary range: $112,000 - $129,000

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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